Tech Services Delivery Manager-Platform Services

Fayette Chamber of Commerce; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Fayette Chamber of Commerce is seeking a Senior Infrastructure Engineer to lead end-to-end delivery of platform initiatives in a cross-functional environment. You will drive alignment across engineering, product, security, infrastructure, and compliance, managing delivery plans, roadmaps, and risk mitigation to ensure on-time, compliant execution.

The role emphasizes cloud-native architectures, DevOps pipelines, and automation platforms, with the ability to translate strategic goals into

Qualifications

• Strong understanding of cloud-native architectures.
• Experience with DevOps pipelines and automation platforms.
• Ability to manage delivery plans and roadmaps.
• Ability to coordinate cross-functional stakeholders across engineering, product, security, and compliance.
• Familiarity with SDLC, PMLC, enterprise change management, risk, audit and regulatory requirements.

Responsibilities

• Own delivery plans and quarterly roadmaps for platform initiatives; define scope, milestones, dependencies, and critical paths.
• Facilitate execution for large cross-functional programs (cloud platform migrations, automation rollouts, observability frameworks).
• Run planning, standups, backlog grooming, and retrospectives with a delivery-first mindset.
• Drive structured execution using SAFe, Scrum, Kanban, or hybrid delivery models.
• Compile and consolidate Platform Services metrics, status commentary, risks, and updates for committee reports and executive governance.

Skills

Delivery leadership

Cloud-native architectures

DevOps pipelines

Automation platforms

Infra delivery

Cross-functional coordination

SAFe

Scrum

Kanban

Tools

SAFe

Scrum

Kanban

Job description

The position is described below.

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

We are seeking a Senior Infrastructure Engineer to lead the end-to-end execution of high-impact, cross-functional initiatives within the Platform Services organization. This is a senior individual contributor role for someone who thrives in complex, technical environments and excels at translating strategic goals into coordinated, on-time delivery.

The Senior Infrastructure Engineer will operate as the execution backbone for platform initiatives, driving alignment across engineering, product, security, infrastructure, and compliance stakeholders. You will be responsible for managing technical delivery plans and capability roadmaps, surfacing risks early, resolving cross-team blockers, and ensuring accountability from idea through implementation. This role will also be responsible for compiling metrics and executive-ready commentary across Platform Services to support committee reporting forums, ensuring leadership has a clear view of progress, risks, dependencies, and required decisions.

This role requires a strong understanding of modern engineering practices, including cloud-native architectures, DevOps pipelines, automation platforms, and infrastructure delivery. The ideal candidate will not only manage timelines and milestones but also understand the technical context behind them, facilitating informed decisions, prioritization trade-offs, and progress with urgency and clarity.

You’ll work across multiple domains, including compute platforms, container orchestration, API gateways, CI/CD, secrets management, observability, and compliance tooling. Your ability to connect technical dependencies, manage ambiguity, and drive clear communications will be critical to ensuring enterprise platform services are delivered predictably, securely, and at scale. The engineer ensures compliance with Truist Software Delivery Lifecycle (SDLC), Program, Management Lifecycle (PMLC), Enterprise Change Management, and all risk, audit, and regulatory expectations.

This is a high-trust, high-autonomy role for a delivery leader who doesn’t need positional authority to influence outcomes, and who brings equal comfort working with engineers, architects, product managers, and senior executives.

Program & Delivery Execution

• Own delivery plans and quarterly roadmaps for platform initiatives-defining scope, milestones, dependencies, and critical paths across multi-team efforts.
• Facilitate execution for large cross-functional programs (e.g., cloud platform migrations, automation rollouts, observability frameworks, policy-as-code enforcement).
• Run planning, standups, backlog grooming, and retrospectives with a delivery-first mindset.
• Drive structured execution through frameworks like SAFe, Scrum, Kanban, or hybrid delivery models.
• Compile and consolidate Platform Services metrics, status commentary, risks, and key updates for committee report forums and executive governance discussions.

Technical Context & Coordination