Tech Services Admin Assistant – Organized Support Champion

Lakeside; Pennsylvania; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Company paid health coverage

Dental coverage

Vision coverage

403B with company match

Generous PTO

Job summary

Lakeside Educational Network is seeking an Administrative Assistant to support our Technology Services & Support (TSS) team. The role provides essential administrative and operational support in a fast-paced environment.

The ideal candidate is proactive, detail-oriented, and able to manage multiple tasks. Benefits include health/dental/vision, 403B with match, generous PTO, and a competitive salary depending on experience.

Qualifications

• Proven experience in administrative or secretarial roles (3–5 years).
• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency with office software and case management systems.
• Ability to handle multiple priorities with attention to detail.
• Basic technical knowledge related to equipment and support processes is a plus.
• Ability to work independently and with a team.

Responsibilities

• Process incoming TSS support requests via phone and case management software.
• Respond to support requests and calls promptly, performing helpdesk triage as needed.
• Coordinate equipment repairs, including processing shipments and arranging deliveries.
• Manage general office tasks and maintain paper/digital filing systems.
• Maintain calendars for equipment and rooms to ensure smooth ops.
• Order supplies as needed to support TSS staff.
• Provide administrative support to the supervisor, including scheduling and correspondence.
• Offer general support to TSS staff to facilitate daily operations.

Skills

Administrative experience

Organizational skills

Communication skills

Time management

Attention to detail

Independent and collaborative

Basic technical knowledge

Tools

Microsoft Office Suite

Case management systems

Job description

Lakeside Educational Network is seeking an Administrative Assistant to support our Technology Services & Support (TSS) team. The role provides essential administrative and operational support in a fast-paced environment.

The ideal candidate is proactive, detail-oriented, and able to manage multiple tasks. Benefits include health/dental/vision, 403B with match, generous PTO, and a competitive salary depending on experience.