Tech-Savvy Retail Technician with Uncapped Bonuses

Asurion; Matteson (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Employee discounts

Paid training

Job summary

Asurion is seeking a Retail Sales Technician in Matteson, IL to welcome customers and blend people skills with tech know-how. This role offers training and growth within a nationwide tech solutions leader.

Starting pay is $18.70 per hour with unlimited sales incentives; includes comprehensive benefits, retirement plans, and employee discounts. You’ll join a team that values collaboration, integrity, and customer-first service.

Qualifications

• 1 year of experience in customer service or retail sales.
• Ability to connect with customers and make them feel heard and valued.
• Basic knowledge of electronic devices is nice to have, not required.

Responsibilities

• Be the welcoming face at the store, delivering personalized and human-centric experiences to customers.
• Use your communication skills to enhance the customer experience while leveraging Serve, Solve, Sell™ and upsell Asurion products & services.
• As a team, work toward achievable sales goals and support the store’s targets.
• Dive into tech repair tasks with enthusiasm, assisting with diagnostics, troubleshooting and device repairs.
• Support the dynamic needs of a retail store environment as a team player across the market.
• Multitask to navigate retail, tech, and sales responsibilities effectively.

Skills

Customer service

Retail sales

Communication

Upselling

Education

High school diploma

Job description

Asurion is seeking a Retail Sales Technician in Matteson, IL to welcome customers and blend people skills with tech know-how. This role offers training and growth within a nationwide tech solutions leader.

Starting pay is $18.70 per hour with unlimited sales incentives; includes comprehensive benefits, retirement plans, and employee discounts. You’ll join a team that values collaboration, integrity, and customer-first service.