Tech-Savvy Retail Sales Specialist

Comcast (CC) of Willow Grove; Short Pump (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Day-One benefits

Medical coverage

Dental coverage

Vision coverage

Tuition reimbursement

Paid Time Off

401K

Job summary

Comcast Xfinity is seeking a motivated Retail Sales Associate to engage customers, demonstrate products, and deliver an outstanding store experience in Short Pump, VA. You will meet or exceed sales targets, onboard customers to services, and resolve issues with support from your team.

Flexibility is required, including evenings, weekends, and holidays. You’ll become a brand ambassador for Comcast/Xfinity, maintain product knowledge, and help customers interpret statements and bills in the store.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity is seeking a motivated Retail Sales Associate to engage customers, demonstrate products, and deliver an outstanding store experience in Short Pump, VA. You will meet or exceed sales targets, onboard customers to services, and resolve issues with support from your team.

Flexibility is required, including evenings, weekends, and holidays. You’ll become a brand ambassador for Comcast/Xfinity, maintain product knowledge, and help customers interpret statements and bills in the store.