Retail Tech Sales Associate

Comcast; Woodbridge (VA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Day-One benefits

Discount tickets to Universal Resorts

Tuition reimbursement up to $8,000 (FT

Paid Parental leave

Paid Time Off

401K Savings Plan - up to 6% matching

Job summary

Comcast Xfinity in Woodbridge, VA seeks a motivated retail associate to welcome customers, demonstrate products, and drive sales in a fast-paced store environment.

You will deliver outstanding service, assist with account questions, process payments, and promote Comcast/Xfinity services while staying current on promotions. Teamwork, reliability, and a customer-first mindset are essential for success.

Qualifications

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast Xfinity in Woodbridge, VA seeks a motivated retail associate to welcome customers, demonstrate products, and drive sales in a fast-paced store environment.

You will deliver outstanding service, assist with account questions, process payments, and promote Comcast/Xfinity services while staying current on promotions. Teamwork, reliability, and a customer-first mindset are essential for success.