Tech-Savvy Retail Sales Pro | Flexible Schedule

Comcast Advertising; Silverdale (WA); Hybrid; USD 20,000 - 28,000; Full time

Benefits offered by this job

Day-One benefits

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement

401K Savings Plan – with 6% match

Paid Time Off

Job summary

Comcast Advertising in Washington state seeks a dynamic retail sales associate to join Xfinity storefronts. You will engage customers with enthusiasm, demonstrate product features, answer questions, process service requests, and help customers understand their accounts.

As a brand ambassador, you’ll promote Comcast/Xfinity offerings, maintain product knowledge, and contribute to a friendly, competitive store environment.

Qualifications

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features.
• Providing outstanding customer service with all interactions.
• Meeting or exceeding sales targets and improving customer satisfaction through follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment and connecting products to customers’ lifestyles.
• Adhering to retail policies and procedures for a consistent store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Advertising in Washington state seeks a dynamic retail sales associate to join Xfinity storefronts. You will engage customers with enthusiasm, demonstrate product features, answer questions, process service requests, and help customers understand their accounts.

As a brand ambassador, you’ll promote Comcast/Xfinity offerings, maintain product knowledge, and contribute to a friendly, competitive store environment.