Tech-Savvy Retail Sales Pro

Comcast; Gaithersburg (MD); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement of up to $8,000

Paid Time Off

Job summary

Comcast is seeking a customer-focused retail associate to engage shoppers, explain product features, and deliver outstanding service. You will meet sales targets while guiding customers through account statements and service options in a busy store environment.

The role emphasizes brand ambassadorship, product knowledge, and teamwork, with flexible hours including evenings and weekends in a fast-paced, technology-driven setting.

Qualifications

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment, linking products to customers’ lifestyles.
• Adhering to retail policies and procedures for a consistent store environment.

Skills

Customer Focus

Communication

Persuasion

Teamwork

Technical Knowledge

Problem Solving

Self Motivation

Resilience

Professional Integrity

Education

High School Diploma

Job description

Comcast is seeking a customer-focused retail associate to engage shoppers, explain product features, and deliver outstanding service. You will meet sales targets while guiding customers through account statements and service options in a busy store environment.

The role emphasizes brand ambassadorship, product knowledge, and teamwork, with flexible hours including evenings and weekends in a fast-paced, technology-driven setting.