Tech-Savvy Retail Sales Lead — Growth & Perks

Nsight; Green Bay (WI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Exclusive discounts

6% 401(k) match

Generous PTO package

Weekend pay differentials

Paid training & professional developm

Job summary

Cellcom is seeking a Sales Professional to lead in-store guest engagement, promote and sell our technology range, and deliver exceptional customer experiences in Wisconsin. You will support store operations, train staff, and help retain customers through strategic renewal offers and attentive service.

With a strong focus on communication, product knowledge, and teamwork, you will contribute to a fast-paced retail environment, receive paid training, and enjoy a benefits package designed to

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum two years of retail or related experience; retail lead or assistant manager experience preferred.
• Strong verbal communication skills, including telephone etiquette and sales presentations.
• Proficiency in interpersonal skills such as conflict management, negotiation, and relationship building.
• Basic computer skills including Microsoft Office and Windows, with the ability to handle cash transactions and perform basic math.

Responsibilities

• Provide on-the-job training for staff and assist sales consultants in achieving sales and retention goals.
• Maintain up-to-date product and operational knowledge, acting as a subject matter expert for teammates and customers.
• Support Store Manager in maintaining store operations, ensuring compliance with policies and procedures.
• Execute customer service delivery process accurately and efficiently, both in-store and over the phone.
• Proactively retain customers through rate plan analysis, outbound calls, and presenting renewal offerings, while adhering to company policies and procedures.
• Other duties as assigned

Skills

Verbal communication

Interpersonal skills

Cash handling

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

POS systems

Job description

Cellcom is seeking a Sales Professional to lead in-store guest engagement, promote and sell our technology range, and deliver exceptional customer experiences in Wisconsin. You will support store operations, train staff, and help retain customers through strategic renewal offers and attentive service.

With a strong focus on communication, product knowledge, and teamwork, you will contribute to a fast-paced retail environment, receive paid training, and enjoy a benefits package designed to