Tech Sales Associate — Customer-Focused Product Expert

Simplified Computers; Champaign (IL); On-site; USD 20,664 - 27,552; Full time

Job summary

Simplified Computers in Champaign, IL is seeking a Sales Associate to provide exceptional customer service, help customers choose products, demonstrate features, and process transactions in a fast-paced retail environment. You will maintain an organized store, participate in training, and work with technicians and management to ensure a smooth shopping experience.

This role requires a friendly, tech-savvy candidate who can explain complex concepts clearly and promote store promotions.

Qualifications

• Retail sales experience in electronics or computer products is preferred.
• Excellent communication with ability to explain technical concepts to customers.
• Proficient with point-of-sale systems and basic computer skills.
• Customer-focused, tech-enthusiastic, detail-oriented, proactive.

Responsibilities

• Assist customers with product selection and information.
• Demonstrate product features and usage to customers.
• Process transactions and handle returns/exchanges.
• Maintain a clean, organized store and stock shelves.
• Follow up with customers and coordinate with the technical team for service queries.
• Collaborate with team to enhance store performance.
• Participate in training to update product knowledge.

Skills

Communication

Interpersonal skills

POS systems

Basic computer skills

Job description

Simplified Computers in Champaign, IL is seeking a Sales Associate to provide exceptional customer service, help customers choose products, demonstrate features, and process transactions in a fast-paced retail environment. You will maintain an organized store, participate in training, and work with technicians and management to ensure a smooth shopping experience.

This role requires a friendly, tech-savvy candidate who can explain complex concepts clearly and promote store promotions.