Tech Resiliency Specialist

Experis; Charlotte (NC); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Plan

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

Weekly Pay

Job summary

Experis in Charlotte, NC is seeking a Tech Resiliency Specialist to join its Technology Resilience program. You will partner with infrastructure, cloud, application, database, cybersecurity, and platform teams to strengthen recovery capabilities and incident response.

The role requires strong problem-solving, excellent communication, and collaboration across technical partners; you will translate complex technical data into actionable insights and help produce recovery test reports and

Qualifications

• Experience in infrastructure support, cloud operations, disaster recovery, backup and recovery, or related technical disciplines.
• Proficiency in technical support involving servers, databases, networking, storage, and cloud platforms.
• Strong troubleshooting and analytical skills with the ability to operate in a fast-paced environment.
• Excellent written and verbal communication skills, with advanced skills in Microsoft PowerPoint and Excel.
• Experience with ServiceNow BCM modules and creating dashboards is a plus.

Responsibilities

• Support the Technology Resilience program by partnering with various technical teams to improve response and recovery capabilities.
• Participate actively in technical discussions, understanding recovery challenges across multiple domains.
• Translate complex technical information into actionable insights for engineering teams and senior management.
• Assist in creating and analyzing recovery test reports and dashboards, including Snow BCM modules.
• Drive remediation efforts following incidents and recovery exercises to enhance organizational resilience.

Skills

Infrastructure support

Cloud operations

Disaster recovery

Backup and recovery

Troubleshooting

PowerPoint

Excel

Communication skills

Collaboration

Tools

ServiceNow BCM

Snow BCM

Job description

$38.0/hourly Posted 3 days ago Less than 10 applies

Experis

Charlotte, NC 28202

Our client, a leading organization in the technology and infrastructure sector, is seeking a Tech Resiliency Specialist to join their team. As a Tech Resiliency Specialist, you will be part of the Technology Resilience program supporting infrastructure, cloud, application, database, cybersecurity, and platform teams. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a collaborative mindset, which will align successfully in the organization.

Location: Charlotte, North Carolina

Pay Range:$38

What's the Job?

• Support the Technology Resilience program by partnering with various technical teams to improve response and recovery capabilities.
• Participate actively in technical discussions, understanding recovery challenges across multiple domains.
• Translate complex technical information into actionable insights for engineering teams and senior management.
• Assist in creating and analyzing recovery test reports and dashboards, including Snow BCM modules.
• Drive remediation efforts following incidents and recovery exercises to enhance organizational resilience.

What's Needed?

• Experience in infrastructure support, cloud operations, disaster recovery, backup and recovery, or related technical disciplines.
• Proficiency in technical support involving servers, databases, networking, storage, and cloud platforms.
• Strong troubleshooting and analytical skills with the ability to operate in a fast-paced environment.
• Excellent written and verbal communication skills, with advanced skills in Microsoft PowerPoint and Excel.
• Experience with ServiceNow BCM modules and creating dashboards is a plus.

What's in it for me?

• Opportunity to work in a dynamic environment supporting critical technology resilience initiatives.
• Engage with diverse technical teams and develop your expertise across multiple domains.
• Contribute to organizational stability and learn from industry-leading professionals.
• Enhance your technical and communication skills through impactful projects.
• Be part of a forward-thinking organization committed to continuous improvement and innovation.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• Weekly Pay