Tech Repair Manager

dimex; South Hackensack (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

dimex in South Hackensack is seeking a Tech Repair Manager to ensure the highest level of product quality in our busy facility. You will perform repairs, document them accurately, and collaborate with our team to enhance functionality and repairs of electronic devices.

The ideal candidate will also have a strong work ethic, exceptional communication skills, and a passion for electronics. Previous repair experience is a plus, and training will be provided.

Qualifications

• Successful completion of a drug test and general background check.
• Honesty and integrity are essential.
• Ability to read, write, and communicate in English.

Responsibilities

• Perform screen/battery replacements and repair of smartphones and devices.
• Document repairs accurately on work orders.
• Share experiences with technicians via online forums.

Skills

Repair experience with electronic gadgets

Troubleshooting and assembly skills

Oral and written communication proficiency

Education

High School diploma or GED/equivalent certification

Job description

Rapidly growing consumer electronics repair company is seeking a detail oriented and experienced Tech Repair Manager for our facility. The ideal candidate for this role will have an outgoing personality with ability to work autonomously and ensure product quality. In this role you will collaborate with our team to ensure the highest level of product quality and functionality.

Job Description

• Perform screen/battery replacements, inspection, testing, and repair of smart phones and other devices
• Accurately document repairs and parts information on repair tracking documents / work orders and in computer system
• Read and translate repair documents and videos. Share experiences and learning's with other technicians throughout the company via online forums and electronic media
• Perform high quality repairs and refurbishment of electronic devices: phones/tablets/laptops etc
• Monitor parts inventories and inform management of status.
• Dismantle old electronic devices for OEM parts
• Keeps work area clean and sterile
• Performs other duties as required by management

Qualifications

• Successful completion of drug test, and general background check
• High School diploma or GED/equivalent certification required
• Honesty and Integrity -- the number one requirement for the job
• iPhone and/or iPad repair experience is a plus
• Enjoy working on electronic gadgets -- we will train you on the processes and procedures
• Reliable and timely, strong work ethic
• Strong focus on quality repairs
• The ability to read, write and communicate in English to read and comprehend assembly manuals and process documentation
• Oral and written communication proficiency
• Troubleshooting and assembly skills
• Basic computer skills

All your information will be kept confidential according to EEO guidelines.