Tech Ops Engineer: Web & Security

O'Keefe Media Group; West Palm Beach (FL); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

O'Keefe Media Group in West Palm Beach, FL seeks a Technical Operations Engineer to maintain websites, revenue systems, and production technology on-site. Travel up to 10% may be required, with some after-hours and weekend work.

You will support HubSpot CRM integrations, APIs, and data flows, ensure uptime, security, backups, and documentation. This role combines IT operations, web administration, and production support in a fast-paced investigative newsroom.

Formación

• Four or more years of hands-on IT, website, or systems experience, preferably in a solo or small-team environment.
• Experience administering WordPress or similar platforms, with working HTML, CSS, JavaScript, and form/plugin troubleshooting skills.
• Experience with HubSpot or a comparable CRM and platform integrations using APIs, webhooks, Zapier, or Make.
• Knowledge of firewalls, VLANs, Wi‑Fi, VPN, DNS, and email authentication (SPF, DKIM, DMARC).
• Experience with Google Workspace and/or Microsoft 365, macOS, Windows, and mobile device management.
• Practical knowledge of MFA, endpoint protection, encryption, backups, and access controls.
• Ability to troubleshoot cameras, audio systems, and small electronic devices.
• Strong judgment, confidentiality, responsiveness, and ability to resolve urgent issues independently.
• Willingness to travel up to 10% and work occasional evenings or weekends. A degree is not required.

Responsabilidades

• Maintain reliable, secure, measurable websites and revenue technology that support rapid campaign execution.
• Collaborate on HubSpot properties, forms, lists, workflows, permissions, and records.
• Ensure donations, sales, and signups are captured with accurate source attribution; diagnose and resolve issues quickly.
• Support website, CRM, donation, merchandise, email, and analytics integrations through native tools, APIs, webhooks, or automation platforms.
• Implement and monitor GA4, pixels, UTMs, and conversion events for reporting.

Conocimientos

IT experience

Web administration

CRM integrations

Security

Endpoint management

Herramientas

WordPress

HubSpot

APIs

Webhooks

Zapier

Make

Descripción del empleo

O'Keefe Media Group in West Palm Beach, FL seeks a Technical Operations Engineer to maintain websites, revenue systems, and production technology on-site. Travel up to 10% may be required, with some after-hours and weekend work.

You will support HubSpot CRM integrations, APIs, and data flows, ensure uptime, security, backups, and documentation. This role combines IT operations, web administration, and production support in a fast-paced investigative newsroom.