Tech Ops Engineer

Selby Jennings; Chicago (IL); On-site; USD 115,000 - 165,000; Full time

Job summary

Selby Jennings is seeking a TechOps Engineer to support and enhance engineering platforms and development tooling across a global technology-driven organization. You will maintain critical development platforms, support internal users, troubleshoot complex issues, and drive automation to improve reliability.

The role emphasizes incident resolution, platform health monitoring, and collaboration with cross-functional teams to modernize tooling and pipelines.

Qualifications

• 5+ years in TechOps, Platform Eng, DevOps, Sys Admin, or Infra Ops.
• Experience administering dev tooling platforms and artifact repositories.
• Familiarity with cloud infra (prefer AWS) and Kubernetes.

Responsibilities

• Administer and support developer tooling platforms across the software lifecycle.
• Resolve platform incidents, service requests, and user issues.
• Monitor health, performance, availability, and capacity of platforms.
• Troubleshoot CI/CD pipelines, integrations, and deployment workflows.
• Perform upgrades, maintenance, and tuning of platforms.
• Collaborate with engineering, security, and cloud teams on challenges.
• Maintain runbooks and operational docs; drive automation and improvements.
• Participate in on-call rotations for production platforms.

Skills

TechOps

Platform Eng

DevOps

Sys Admin

Infra Ops

Tools

AWS

Kubernetes

Terraform

Ansible

CI/CD tooling

Job description

We are seeking a TechOps Engineer to support and enhance the engineering platforms and development tooling used across a global technology-driven organization. This role will focus on maintaining critical software development platforms, supporting internal users, troubleshooting complex technical issues, improving platform reliability, and driving automation and operational excellence.

Responsibilities

We are seeking a TechOps Engineer to support and enhance the engineering platforms and development tooling used across a global technology-driven organization. This role will focus on maintaining critical software development platforms, supporting internal users, troubleshooting complex technical issues, improving platform reliability, and driving automation and operational excellence.

• Administer and support developer tooling platforms used across the software development lifecycle.
• Investigate and resolve platform incidents, service requests, and user issues.
• Monitor platform health, performance, availability, and capacity to ensure reliable service delivery.
• Troubleshoot and support CI/CD pipelines, integrations, and deployment workflows.
• Perform platform upgrades, maintenance activities, configuration changes, and performance tuning.
• Partner with engineering, infrastructure, security, and cloud teams to resolve complex technical challenges.
• Develop and maintain operational documentation, support procedures, and runbooks.
• Identify recurring issues and implement long-term improvements through automation and process optimization.
• Participate in an on-call rotation supporting business-critical development platforms.
• Contribute to modernization and migration initiatives across the tooling ecosystem.

Required Experience

• 5+ years of experience in TechOps, Platform Engineering, DevOps, Systems Administration, or Infrastructure Operations.
• Strong experience administering software development and collaboration platforms.
• Experience supporting artifact repositories and software package management solutions.
• Hands-on experience with cloud infrastructure, preferably AWS.
• Experience supporting Kubernetes-based environments.
• Strong troubleshooting skills across applications, integrations, and infrastructure.
• Experience diagnosing performance issues and supporting high-availability production environments.
• Experience with Infrastructure as Code and configuration management tools.
• Familiarity with CI/CD tooling and software delivery pipelines.
• Strong analytical, problem-solving, and communication skills.

Preferred Technologies

• AWS (EC2, RDS, Kubernetes/EKS)
• Terraform
• Ansible
• Kubernetes
• CI/CD platforms
• Artifact repositories
• Developer collaboration and workflow tools
• Linux administration