TechOps Engineer

NJF Global Holdings Ltd; Chicago (IL); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Healthcare package

Retirement savings plan

Life and disability insurance

Generous annual leave

Flexible benefits

Commuter schemes

Complimentary meals

Technical development opportunities

Job summary

NJF Global Holdings Ltd is seeking a Technology Operations Engineer to join our trading infrastructure team. The role focuses on maintaining the reliability and availability of real-time trading systems, with exposure to both operational excellence and automation initiatives.

You will monitor production systems, diagnose issues, and collaborate with engineering, trading, and risk teams to keep the platform performing at high availability. A rotating shift covers US and Asia trading hours.

Qualifications

• Strong foundation in Linux and Windows production environments.
• 1–3 years of experience supporting or administering production systems.
• Experience with Python scripting to automate tasks.
• Familiarity with Git and configuration management tools (Salt, Puppet, Chef).
• Exposure to monitoring platforms (Prometheus, Grafana, Zabbix, Nagios).
• Experience with Jira or similar ticketing systems.
• Ability to diagnose complex infrastructure and automation issues.
• Excellent communication and collaboration with technical and non-technical partners.

Responsibilities

• Monitor production trading systems and respond to issues in real time.
• Investigate and resolve infrastructure and application problems.
• Support trading and risk teams to ensure system effectiveness.
• Manage production changes and communicate system status.
• Automate deployments across Linux and Windows environments.
• Develop internal tools to improve efficiency and reduce manual work.
• Improve monitoring, deployment, and operational workflows.

Skills

Linux administration

Windows administration

Python scripting

Automation

Problem solving

Communication

Ownership & proactive attitude

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Git

Salt

Puppet

Chef

Prometheus

Grafana

Zabbix

Nagios

Jira

Job description

Our client is a leading technology-driven proprietary trading firm that relies on highly resilient infrastructure to support real-time trading across global financial markets. They are looking to add a Technology Operations Engineer to their operations team, providing an excellent opportunity to work in a fast-paced environment where technology plays a critical role in business performance.

This position sits at the intersection of infrastructure, software engineering, and trading operations, offering exposure to mission-critical systems and the opportunity to contribute to both operational excellence and automation initiatives.

The Role

As a Technology Operations Engineer, you will be responsible for maintaining the reliability and availability of the firm's trading infrastructure while supporting day-to-day trading operations. You'll monitor production systems, investigate technical issues, and work closely with engineering, trading, and risk teams to ensure the platform operates efficiently.

Alongside operational responsibilities, you'll help develop tools and automation that improve deployment processes, reduce manual intervention, and enhance overall system reliability.

Please note that this role requires participation in a rotating shift pattern covering both US and Asia trading hours.

Key responsibilities include:

• Monitoring production trading systems and responding to operational issues in real time
• Investigating, diagnosing, and resolving complex infrastructure and application problems
• Supporting trading and risk teams to ensure trading systems operate effectively
• Managing production changes and communicating system status across the business
• Automating software deployments across Linux and Windows environments
• Developing internal tools to improve operational efficiency and reduce manual processes
• Contributing to the ongoing improvement of monitoring, deployment, and operational workflows

About You

We're looking for someone with a strong technical foundation, a proactive mindset, and a genuine interest in supporting highly available production environments.

You’ll ideally have:

• A degree in Computer Science, Information Systems, or a related technical discipline
• 1-3 years of experience supporting or administering Linux-based production environments
• Strong knowledge of both Linux and Windows operating systems
• Experience writing scripts, ideally using Python, to automate operational tasks
• Familiarity with distributed version control systems such as Git
• Experience with configuration management tools including Salt, Puppet, or Chef
• Exposure to infrastructure and application monitoring platforms such as Prometheus, Grafana, Zabbix, or Nagios
• Experience working with ticketing and workflow management systems such as Jira
• Knowledge of logging, monitoring, and troubleshooting tools for production environments
• Excellent analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment
• Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders
• A proactive attitude, strong sense of ownership, and commitment to continuous improvement

The following would be advantageous but is not essential:

• Experience supporting low-latency or high-availability production environments
• Exposure to financial services, electronic trading, or other mission-critical systems
• Experience building operational tooling and deployment automation
• Familiarity with incident management and production support best practices

What's on Offer

• Competitive base salary starting from $75,000, with a discretionary performance bonus
• Comprehensive healthcare and employee benefits package
• Retirement savings plan with employer contributions
• Paid life and disability insurance
• Generous annual leave
• Flexible benefits and commuter schemes
• Complimentary meals and refreshments
• Exposure to cutting-edge trading technology in a highly collaborative environment
• Excellent opportunities for technical development and career progression within a growing engineering organisation

Apply

If you're passionate about technology operations, automation, and supporting high-performance production systems, we'd love to hear from you.

Apply today for a confidential discussion about this opportunity.