Tech/Ops Data Partnerships Lead

U014 (FCRS = US014) Novartis Pharmaceuticals Corporation; United States; Remote; USD 146,000 - 270,000; Full time

Benefits offered by this job

Health, life and disability benefits

401(k) with company match

Generous vacation and leave

Job summary

Novartis Pharmaceuticals Corporation in the United States seeks an Associate Director, Tech/Ops Data Partnerships to coordinate onboarding and ongoing management with data partners and vendors. You will work closely with business stakeholders, brands, functions, and DEO/IM DnA to ensure metadata capture, catalog updates, and issue tracking through resolution.

Requires 7+ years in pharma/tech/data roles and strong ability to translate technical issues into operational terms for leadership.

Qualifications

• Education: Bachelor's degree required; MS and/or MBA strongly preferred.
• Minimum 7+ years of experience in pharmaceutical, healthcare, technology, data, analytics, data partner/vendor operations, data engineering coordination, or consulting.
• Experience coordinating smooth technical onboarding, ongoing data partner/vendor management, data delivery, ingestion readiness, metadata alignment, catalog inputs, file formats, delivery requirements, and operational handoffs.
• Strong understanding of data quality, data pipelines, issue tracking, SLA management, data partner/vendor documentation, metadata, and data asset inventory processes.
• Proven ability to coordinate across business stakeholders, brands, functions, data partners/vendors, Data Partnerships, data engineering, and analytics stakeholders in a fast-paced, matrixed environment requiring timely alignment, escalation, and follow-through.
• Ability to manage centralized trackers, operational dashboards, delivery health metrics, recurring issue themes, and performance insights with strong attention to detail.
• Excellent communication skills, with the ability to translate technical issues into clear operational implications, risks, decisions, and next steps for business stakeholders, brands, functions, and leadership audiences.
• Ability to thrive in a fast-paced environment, manage ambiguity, proactively elevate risks, and drive follow-through to closure.

Responsibilities

• Serve as day-to-day coordination point across stakeholders, brands, and data teams.
• Support onboarding with DEO, align data formats, metadata, catalog inputs.
• Provide ongoing ops support, monitor ingestion, data flow, and pipeline performance.
• Maintain centralized data issue tracker with visibility and closure.
• Coordinate data quality issue resolution across partners and internal teams.
• Support relationship management with data partners/vendors.
• Track SLA adherence and delivery performance, flag risks.
• Maintain data docs, metadata, catalog, and onboarding progress.

Skills

Cross-Functional Collaboration

Customer Engagement

Customer Insights

Data Analytics

Digital Marketing

Market Research

Media Campaigns

Product Marketing

Stakeholder Engagement

Stakeholder Management

Team Leadership

Waterfall Model

Education

Bachelor's degree

Master's degree or MBA preferred

Job description

Novartis Pharmaceuticals Corporation in the United States seeks an Associate Director, Tech/Ops Data Partnerships to coordinate onboarding and ongoing management with data partners and vendors. You will work closely with business stakeholders, brands, functions, and DEO/IM DnA to ensure metadata capture, catalog updates, and issue tracking through resolution.

Requires 7+ years in pharma/tech/data roles and strong ability to translate technical issues into operational terms for leadership.