Associate Director, Data Partnerships Ops (Remote)

Novartis Group Companies; United States; On-site; USD 146,000 - 270,000; Full time

Job summary

Novartis Group Companies is seeking an Associate Director, Tech/Ops Data Partnerships to support onboarding and ongoing management with data partners/vendors. You will work closely with business stakeholders, brands, Data Partnerships, DEO, IM DnA and technical teams to ensure data flows correctly, metadata is captured, catalogs are updated, and issues are tracked through resolution.

The ideal candidate brings strong operational discipline, technical fluency, data partner/vendor coordination

Qualifications

• Bachelor's degree is required; MS and/or MBA strongly preferred.
• 7+ years of experience in pharmaceutical, healthcare, technology, data operations, data partner/vendor operations, data engineering coordination, or consulting.
• Experience coordinating smooth technical onboarding, ongoing data partner/vendor management, data delivery, ingestion readiness, metadata alignment, catalog inputs, file formats, and operational handoffs.
• Strong understanding of data quality, data pipelines, issue tracking, SLA management, data partner/vendor documentation, metadata, and data asset inventory processes.
• Proven ability to coordinate across business stakeholders, brands, functions, data partners/vendors, Data Partnerships, data engineering, and analytics stakeholders in a fast-paced, matrixed environment requiring timely alignment, escalation, and follow-through.
• Ability to thrive in a fast-paced environment, manage ambiguity, proactively escalates risks, and drive follow-through to closure.

Responsibilities

• Serve as day-to-day coordination point across stakeholders, brands, functions, and data teams.
• Support smooth technical onboarding, aligning on data formats, metadata, delivery requirements, catalog inputs, and milestones.
• Provide ongoing technical operations support post-go-live, monitor ingestion, data flow, and track pipeline performance.
• Maintain a centralized data issue tracker with visibility, ownership, validation, and closure.
• Coordinate data quality issue resolution across partners/vendors and internal teams with actionable insights.
• Track SLA adherence and delivery performance, flag risks and opportunities for reliability.

Skills

Cross-functional collaboration

Communication skills

Stakeholder management

Attention to detail

Operational discipline

Education

Bachelor's degree in related field

Master of Science or MBA preferred

Job description

Novartis Group Companies is seeking an Associate Director, Tech/Ops Data Partnerships to support onboarding and ongoing management with data partners/vendors. You will work closely with business stakeholders, brands, Data Partnerships, DEO, IM DnA and technical teams to ensure data flows correctly, metadata is captured, catalogs are updated, and issues are tracked through resolution.

The ideal candidate brings strong operational discipline, technical fluency, data partner/vendor coordination