Tech Ops - Basic

PINNACLE GROUP (Pinnacle Technical Resources); Plano (TX); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K contributions

PTO and paid time off

Job summary

PTR Global seeks an Application Support Specialist for an onsite contract in Plano, TX. You will provide basic technical support, monitor system performance, and assist in troubleshooting hardware and software while collaborating with the team to implement improvements.

The role emphasizes documenting processes, maintaining records, and strong communication. A positive environment with potential for further opportunities within PTR Global and its services.

Qualifications

• Basic understanding of technical operations and systems.
• Strong problem-solving and troubleshooting skills.
• Ability to work collaboratively in a team environment.
• Excellent communication and organizational skills.
• Relevant certifications or technical training are a plus.

Responsibilities

• Provide basic technical support and resolve operational issues.
• Monitor system performance and ensure optimal functionality.
• Assist in the maintenance and troubleshooting of hardware and software.
• Collaborate with team members to implement operational improvements.
• Document processes and maintain accurate records of technical activities.

Skills

Technical operations

Troubleshooting

Team collaboration

Communication skills

Certifications/training (a plus)

Job description

Tech Ops - Basic
IT | Architect-Applications/Software Plano, , Texas Contract Oct 7, 2026

Position:Application Support Specialist
Location: Plano, Texas - Onsite
Duration: Contract
Responsibilities:

• Provide basic technical support and resolve operational issues.
• Monitor system performance and ensure optimal functionality.
• Assist in the maintenance and troubleshooting of hardware and software.
• Collaborate with team members to implement operational improvements.
• Document processes and maintain accurate records of technical activities.

Position:Application Support Specialist
Location: Plano, Texas - Onsite
Duration: Contract
Responsibilities:

• Provide basic technical support and resolve operational issues.
• Monitor system performance and ensure optimal functionality.
• Assist in the maintenance and troubleshooting of hardware and software.
• Collaborate with team members to implement operational improvements.
• Document processes and maintain accurate records of technical activities.

Qualifications:

• Basic understanding of technical operations and systems.
• Strong problem-solving and troubleshooting skills.
• Ability to work collaboratively in a team environment.
• Excellent communication and organizational skills.
• Relevant certifications or technical training are a plus.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $25 - $30hr

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at [phone]. To report any concerns, please email us at [e-mail]

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.