Tech Operations & Programs Analyst

City Of Atlanta Careers; Atlanta (GA); On-site; USD 78,000 - 88,000; Full time

Job summary

City Of Atlanta Careers is seeking a Management Analyst II to support the Manager of Programs & Performance by coordinating technology operations, desktop support oversight, access management, and project coordination. This role acts as a bridge between technical staff and leadership, ensuring operational continuity and effective service delivery.

The position also focuses on transitioning completed projects, systems, and initiatives into sustainable business use by coordinating readiness,

Qualifications

• Experience coordinating technology operations and desktop support oversight.
• Experience with access management processes.
• Project coordination experience.
• Ability to bridge between technical staff and leadership.

Responsibilities

• Coordinate readiness, knowledge transfer, and transition of completed projects, systems, and initiatives.
• Support technology adoption and process recommendations to enable sustainable business use.

Job description

City Of Atlanta Careers is seeking a Management Analyst II to support the Manager of Programs & Performance by coordinating technology operations, desktop support oversight, access management, and project coordination. This role acts as a bridge between technical staff and leadership, ensuring operational continuity and effective service delivery.

The position also focuses on transitioning completed projects, systems, and initiatives into sustainable business use by coordinating readiness,