Tech Instructor & Student Help Desk Lead (A+ Certified)

Arlington Independent School District; Arlington (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Arlington Independent School District in Arlington, TX seeks a Computer Technician Instructor & Student Service Desk Coordinator to oversee the Computer Technician Program and the campus help desk.

You will teach CompTIA A+ concepts, mentor students, coordinate practicum placements, and ensure professional IT service standards across the district.

The role requires five+ years in technical work, a valid Texas teaching certificate or eligibility, and strong communication with students and staff.

Qualifications

• Requires an associate degree or 48 college hours and a valid Texas teaching certificate or eligible.
• CompTIA A+ certification required.
• Five+ years in technical work and at least two years in customer service or help desk environments.

Responsibilities

• Instruct CompTIA A+ curriculum and hardware/software troubleshooting.
• Coordinate student practicum placements and manage district Student Service Desk.
• Develop and maintain technical documentation and ensure FERPA/COPPA compliance.

Skills

Customer service

IT troubleshooting

Mentoring

Communication

Problem solving

Project management

Education

Associate degree / 48 college hours

Texas teaching certificate or eligible

CompTIA A+ certification

Tools

ITSM platforms

Microsoft 365

Google Workspace

Job description

Arlington Independent School District in Arlington, TX seeks a Computer Technician Instructor & Student Service Desk Coordinator to oversee the Computer Technician Program and the campus help desk.

You will teach CompTIA A+ concepts, mentor students, coordinate practicum placements, and ensure professional IT service standards across the district.

The role requires five+ years in technical work, a valid Texas teaching certificate or eligibility, and strong communication with students and staff.