Tech Innovation & Operations Lead, Creator Platforms

Wasserman Media Group; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading media and entertainment agency in Dallas is looking for a Senior Manager in Technology Innovation & Operations. The role focuses on ensuring system reliability while driving the evolution of technology tools for the Creators business. Responsibilities include supporting core platforms, coordinating needs with various teams, and designing efficient workflows. Ideal candidates will have over 5 years in operations or related roles, experience with SaaS platforms, and strong communication skills. This full-time position promotes innovation in a fast-paced environment.

Qualifications

• 5+ years of experience in operations or a related field.
• Experience with SaaS platforms and workflow automation tools.
• Strong ability to translate business processes into system requirements.

Responsibilities

• Support the ongoing effectiveness and reliability of core platforms.
• Coordinate platform-related needs and assess action items.
• Design and document workflows and system configurations.

Skills

Operations management

Systems management

Technology enablement

Communication skills

SaaS platforms

Workflow automation

Tools

CRM systems

Project management tools

Workflow automation tools

Job description

A leading media and entertainment agency in Dallas is looking for a Senior Manager in Technology Innovation & Operations. The role focuses on ensuring system reliability while driving the evolution of technology tools for the Creators business. Responsibilities include supporting core platforms, coordinating needs with various teams, and designing efficient workflows. Ideal candidates will have over 5 years in operations or related roles, experience with SaaS platforms, and strong communication skills. This full-time position promotes innovation in a fast-paced environment.