Tech II - Ambulatory Pharmacy

Cencora, Inc.; Reading (Berks County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

Professional development opportunities

Employee resource groups

Volunteer activities

Job summary

Cencora, Inc. in Reading, PA is seeking an onsite Pharmacy Technician for the Reading Hospital 5th Avenue Pharmacy at 420 S 5th Ave, Reading, PA 19611. This full-time role involves 8–10 hour shifts with rotating weekends/holidays.

Minimum $22/hr. The tech delivers patient care and customer service across multiple priorities with strong teamwork. Qualified candidates have at least two years of related pharmacy experience, PA technician license, and PTCB certification preferred.

Qualifications

• Minimum of two years directly related pharmacy experience.
• National certification preferred (PTCB) and PA technician license required.

Responsibilities

• Create patient profiles in the pharmacy system.
• Communicate with patients and prescribers to resolve questions.
• Enter prescription plan information for processing.
• Enter new patient prescription data into the system.
• Address insurance and payment issues with providers, patients, and pharmacists.
• Support Ambulatory Pharmacy business goals and metrics.
• Prepare medications for pharmacist review and verification.
• Manage inventory and stock, and handle order submissions.
• Answer calls and triage to appropriate staff.
• Operate the point-of-sale system.
• Review adjudicated claims for reimbursement accuracy.
• Provide information for therapeutic consults with patients.
• Interact with Pharmacy Benefit Managers to resolve issues.
• Deliver medications to patients via concierge and curbside programs.

Skills

Patient care

Communication

Pharmacy systems

Microsoft M365

Spanish a plus

Education

PTCB certification

PA licensed Pharmacy Technician

Tools

Pharmacy management systems

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

This is an onsite Pharmacy Technician position for Reading Hospital 5th Avenue Pharmacy, located at 420 S 5th Avenue, Reading, PA 19611. This is a full-time position consisting of 8 to 10-hour shifts with rotating weekends and holidays. Minimum $22/hr.

A Pharmacy Technician in our organization is a positive, team-oriented professional committed to delivering outstanding customer service and patient care. Successful candidates are able to manage multiple priorities, adapt to changing demands, leverage technology effectively, and communicate clearly with patients, providers, and colleagues.

Responsibilities

• Responsible for creating a patient profile in the pharmacy information system.
• Communicates with patients, prescribers, and other staff to solve problems or answer questions.
• Enters necessary prescription plan information in the patient profile for processing and adjudicating patient's prescriptions.
• Responsible for entering all new patient prescription information into the pharmacy information system.
• Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
• Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
• Retrieves and prepares the medication for pharmacist review and verification.
• Submits/receives order and places inventory in stock.
• Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
• Operates the point-of-sale system.
• Assists with the review and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
• Assists Pharmacist by providing required information for therapeutic consults with patients.
• Intervenes with Pharmacy Benefit Manager companies to resolve plan and patient specific adjudication issues.
• Actively participates by delivering medications and pharmaceutical supplies to patients as outlined by the concierge prescription and curbside programs.
• Performs related duties as assigned.

Education

Normally requires a minimum of two (2) years directly related and progressively responsible pharmacy experience. Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification preferred. PA Registered Pharmacy Technician license or Pharmacy Technician Trainee license is required. For further information, please consult the state board of Pharmacy.

Skills and knowledge

• Ability to build positive relationships through effective communication and collaboration
• Ability to work quickly and accurately under time and volume constraints
• Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
• Familiarity with pharmaceutical products, services and drug interactions
• Strong organizational skills; attention to detail
• Good analytical skills
• Proficiency with pharmacy management systems
• Proficiency with Microsoft M365 software applications for productivity, reporting, and communication
• Spanish-language proficiency is a plus but is not required.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: Value Apothecaries Inc