Ambulatory Pharmacy Technician

Cencora; Knoxville (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Cencora in Knoxville, TN seeks a Pharmacy Support professional to assist with processing, order intake, documentation, and inventory coordination in a full-time role.

The position requires a high school diploma and 2+ years in pharmacy support or related fields; certification is a plus. Cencora emphasizes an inclusive culture with comprehensive benefits and career development opportunities.

Qualifications

• High School Diploma/GED or equivalent experience required.
• 2+ years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.
• Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.

Responsibilities

• Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes.
• Coordinates order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays.
• Maintains pharmacy records, service documentation, and data entry activities to strengthen accuracy, traceability, and audit readiness.
• Monitors inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations.
• Resolves routine service issues and escalates complex exceptions to support compliant handling and timely issue closure.
• Collaborates with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
• Contributes to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness across pharmacy support services.

Skills

Pharmacy support

Healthcare operations

Inventory support

Customer service

Education

High School Diploma/GED

2+ years experience in pharmacy support

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Responsibilities

• Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes.
• Coordinates order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays.
• Maintains pharmacy records, service documentation, and data entry activities to strengthen accuracy, traceability, and audit readiness.
• Monitors inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations.
• Resolves routine service issues and escalates complex exceptions to support compliant handling and timely issue closure.
• Collaborates with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
• Contributes to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness across pharmacy support services.

Education and Experience

• High School Diploma/GED or equivalent experience required.
• 2+ years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.
• Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies

Affiliated Companies: Value Apothecaries Inc