Tech-Driven Business Analyst for Azure & AI

CRC Group; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

CRC Group is seeking a Business/System Analyst to join the Technology Delivery team in Charlotte, NC. You will translate business needs into actionable requirements for UI designers and developers, supporting CRC Specialty and our retail brokerage partners.

The role emphasizes collaboration with product owners, stakeholders, and cross-functional teams to drive effective solutions within the Microsoft stack and Azure.

Qualifications

• Bachelor degree or equivalent experience with 6 years IT software development experience.
• Four years of experience as a business analyst or related role with PM, BPM, Relationship Management, Business Operations, Quality.
• Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies
• Ability to interact with management and staff to gather and exchange information on work requests
• Strong presentation, verbal and written skills
• Ability to manage multiple concurrent projects under time constraints
• Strong communication, teamwork and influencing skills

Responsibilities

• Serve as a key liaison between Technology Delivery and LOBs.
• Collaborate with peer groups to identify, document and communicate business needs and technology solutions.
• Work closely with stakeholders to understand business processes and strategies.
• Establish project and work requests requirements and ensure stakeholder involvement.
• Facilitate requirements elicitation sessions and walkthroughs to plan, capture, analyze and validate requirements.
• Perform current state analysis of existing systems and functions.
• Prepare UI diagrams, business process and workflow diagrams for small work requests or large scale project implementations.
• Understand long-term objectives and suggest strategies to meet them while adhering to SDLC and governance policies.
• Coach and mentor junior level Business/System Analysts.

Skills

Requirements elicitation

Stakeholder communication

Facilitation

Business analysis

Documentation

SDLC / Agile

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Visio

Microsoft Office

Azure

Job description

CRC Group is seeking a Business/System Analyst to join the Technology Delivery team in Charlotte, NC. You will translate business needs into actionable requirements for UI designers and developers, supporting CRC Specialty and our retail brokerage partners.

The role emphasizes collaboration with product owners, stakeholders, and cross-functional teams to drive effective solutions within the Microsoft stack and Azure.