Tech Campus Security & Customer Experience Pro

Allied Universal; Plano (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Allied Universal is seeking a Security Officer Full Time Customer Service Specialist in Plano, TX. You will monitor assigned areas, conduct patrols, deter incidents, and provide outstanding customer service for a technology, media, and telecommunications location.

duties include managing access, maintaining logs, and supporting a professional environment through clear communication with staff and visitors. This role requires 18+ years for unarmed positions and may involve a background check and

Qualifications

• High school diploma or equivalent is required.
• Customer service experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures at a technology, media, and telecommunications location.
• Respond to incidents and service requests in a calm, professional manner, escalating concerns per site protocols.
• Conduct regular patrols of the facility, monitor access points, and report hazards or maintenance concerns.
• Maintain visitor/contractor authorization and accurate logs and incident reports.
• Communicate clearly with employees, visitors, vendors, and leadership regarding security concerns.

Skills

Customer service

Computer skills

Emergency response

Education

High school diploma or equivalent

Tools

CPR Certification

Job description

Allied Universal is seeking a Security Officer Full Time Customer Service Specialist in Plano, TX. You will monitor assigned areas, conduct patrols, deter incidents, and provide outstanding customer service for a technology, media, and telecommunications location.

duties include managing access, maintaining logs, and supporting a professional environment through clear communication with staff and visitors. This role requires 18+ years for unarmed positions and may involve a background check and