Security Officer & Customer Service Pro (Full-Time)

AUS; Plano (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement Savings

Health Benefits

Discount Perks

Job summary

Allied Universal in Plano, TX is seeking a Security Officer Full Time Customer Service Specialist to protect clients across technology, media and telecom sites. You will perform patrols, monitor access, and deliver outstanding service while upholding safety procedures and company values.

The role emphasizes customer-focused security, report writing, and teamwork. A high school diploma and background check are required; CPR is a plus, and you must meet age requirements for unarmed positions.

Qualifications

• Customer service experience preferred.
• Comfort with computer or tablet.
• CPR certification preferred.
• Must be 18+ (unarmed) or 21+ (armed).
• High school diploma or equivalent.

Responsibilities

• Provide customer service by following site-specific security procedures and policies.
• Respond to incidents calmly and escalate per protocols.
• Conduct regular patrols of the facility and report hazards or maintenance concerns.
• Monitor access and verify visitor/contractor authorization; maintain logs and reports.
• Communicate clearly with staff, visitors, vendors, and leadership about security concerns.

Skills

Customer service

Computer skills

CPR certification

Background check

Drug screening

Licensing requirements

Driver's license

Age 18+ / 21+

Education

High school diploma or equivalent

Job description

Allied Universal in Plano, TX is seeking a Security Officer Full Time Customer Service Specialist to protect clients across technology, media and telecom sites. You will perform patrols, monitor access, and deliver outstanding service while upholding safety procedures and company values.

The role emphasizes customer-focused security, report writing, and teamwork. A high school diploma and background check are required; CPR is a plus, and you must meet age requirements for unarmed positions.