Tech Business Analyst Intern — AI-Driven Projects (Summer)

Socket.dev; Johnston (IA); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Delta Dental of Iowa is offering a Technical Business Analyst Intern role for Summer 2027 in Johnston, IA. You will elicit requirements, document them, work with the technology team, and test development updates in a hybrid setting.

This hands-on internship provides opportunities to apply AI-enabled solutions, troubleshoot technical challenges, and contribute ideas that impact our business and communities we serve. Start date May 19, 2027, with regular weekday hours.

Qualifications

• Undergraduate student pursuing MIS, Business Administration, Computer Science or related field.
• Minimum 3.0 GPA (verified by transcript).
• Current enrollment in a college or university.
• Proficient in Microsoft Office.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Strong critical thinking skills.
• Self-motivated to learn and ability to work independently and with diverse teams.
• Participants will be required to submit a written analysis of project work and present a summary of analysis to leadership at the end of the program.
• Freshman and Sophomore candidates will participate in the Insure Your Future program with specific leadership development/networking opportunities.

Responsibilities

• Collaborate effectively with both business and technical teams, working independently and in group settings to support project goals.
• Gain hands-on experience in prioritizing tasks and managing daily responsibilities in a dynamic work environment.
• Create and maintain documentation for business processes and technical procedures using tools such as Visio, Microsoft Word, Excel, and whiteboarding techniques.
• Explore the insurance industry, learning how business operations and technology intersect to solve real-world challenges.
• Develop problem-solving skills, including how to identify win-win solutions that balance stakeholder needs.
• Work with data, learning how to query and analyze information to answer business questions and understand underlying scenarios.
• Experience a professional work culture, including communication, collaboration, and workplace expectations.
• Understand the software testing lifecycle, including how to write and execute test cases, the importance of testing, and considerations for test automation.
• Demonstrate curiosity and analytical thinking by investigating unfamiliar systems or workflows and documenting end-to-end flows.
• Engage in programs and networking opportunities to strengthen business acumen in the insurance industry.

Skills

Microsoft Office

Attention to detail

Written and verbal communication

Critical thinking

Independent and team work

Documentation

Problem-solving

Learning mindset

Education

Undergraduate student pursuing MIS, Business Administration, Computer Science, or related field

Tools

Visio

Microsoft Word

Excel

Whiteboarding

Job description

Delta Dental of Iowa is offering a Technical Business Analyst Intern role for Summer 2027 in Johnston, IA. You will elicit requirements, document them, work with the technology team, and test development updates in a hybrid setting.

This hands-on internship provides opportunities to apply AI-enabled solutions, troubleshoot technical challenges, and contribute ideas that impact our business and communities we serve. Start date May 19, 2027, with regular weekday hours.