Tech & Automation Director: Drive Automation & ROI

PSA Security; Westminster (MD); On-site; USD 155,000 - 175,000; Full time

Benefits offered by this job

Performance bonus

Full benefits package

Job summary

PSA Security in Westminster, CO seeks a Director of Technology & Automation to lead strategic technology initiatives, optimize core systems, and drive automation across operations. You will manage a small team, partner with executives, and ensure scalable, secure technology investments that boost member value and business growth.

The role emphasizes hands-on leadership, cross‑department collaboration, and measurable efficiency gains. Competitive compensation and full benefits are offered.

Qualifications

• 7–12 years of progressive IT or technology leadership experience.
• Strong experience with ERP/CRM systems and business operations.
• Demonstrated ability to improve processes through technology.
• Experience implementing automation or workflow improvements.
• Ability to operate both strategically and hands on.

Responsibilities

• Develop and maintain a practical technology roadmap aligned to business priorities.
• Partner with leadership to recommend technology solutions that improve efficiency and member experience.
• Evaluate build vs. buy decisions with ROI focus.
• Own and optimize core systems (ERP, CRM, webstore).
• Improve system integration and eliminate manual processes.
• Ensure systems are scalable and reliable for growth.
• Improve reporting capabilities across sales, operations, and leadership.
• Identify and implement automation across key workflows.
• Leverage data insights to drive decisions.
• Enhance digital tools used by PSA members.
• Collaborate with stakeholders to evaluate tech partners.
• Lead and develop a small tech team.
• Oversee cybersecurity measures and data protection.

Skills

Leadership

Strategic thinking

Hands-on

Clear communicator

Tools

ERP/CRM systems

Job description

PSA Security in Westminster, CO seeks a Director of Technology & Automation to lead strategic technology initiatives, optimize core systems, and drive automation across operations. You will manage a small team, partner with executives, and ensure scalable, secure technology investments that boost member value and business growth.

The role emphasizes hands-on leadership, cross‑department collaboration, and measurable efficiency gains. Competitive compensation and full benefits are offered.