Teammate Endzone & Loyalty (Front End)

DICK'S Sporting Goods; Whitestown (IN); On-site; USD 25,000 - 36,000; Full time

Job summary

DICK'S Sporting Goods in Whitestown, IN is seeking a Teammate - Endzone & Loyalty to deliver fast, friendly service and help athletes maximize value through loyalty programs. You will greet customers, share product knowledge, and process transactions on the floor.

This role focuses on upholding merchandising standards, driving loyalty participation, and supporting teammates across shifts. If you’re coachable, reliable, and enjoy helping customers, join our team and win together on the sales

Qualifications

• High School Diploma or Equivalent.
• Strong customer service and communication skills.
• Ability to learn product information and engage athletes.

Responsibilities

• Greet everyone and proactively approach customers to assist their shopping experience.
• Uphold merchandising and presentation standards on the sales floor.
• Promote loyalty programs and relevant services to customers.
• Follow safety and store procedures and respect guidelines.
• Create an inclusive, welcoming store environment for all customers and teammates.
• Support the team with additional tasks as needed.

Skills

Customer service

Sales orientation

Communication

Education

High School Diploma or Equivalent

Tools

POS system

Merchandising standards

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Overview

Sport inspires us. Innovation drives us. Come Win With Us at DICK'S Sporting Goods as part of a team that redefines what's possible.

Whether you live for sport or cozy fashion, you'll love building your career at DICK'S. It's more than a job - it's a chance to be part of a team where you're welcomed, supported, and empowered from day one. In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all abilities. If you're coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.

Deliver a fast, friendly, and accurate checkout experience while supporting athlete engagement in loyalty programs and services. As a Teammate - Endzone & Loyalty, you help create a positive final impression that keeps athletes coming back. Join a team that values connection, service, and winning together.

Job Duties & Responsibilities

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned.

Qualifications

• High School Diploma or Equivalent

Virtual Requirements

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!