Teamlead Inside Sales - US

Retarus; Secaucus (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Company-paid health insurance

Lunch vouchers

Public transportation

Dog-friendly offices

Career development

Cross-site collaboration

Job summary

Retarus, a global cloud-based messaging solutions provider, seeks a Team Lead Inside Sales for the US market based in Secaucus, NJ. You will lead the day-to-day inside sales and customer success efforts, shaping initiatives to grow revenue and expand our US customer base.

You'll coach a US-based team, drive high-quality opportunities, manage key accounts, and partner with HQ to ensure disciplined CRM usage and scalable processes for sustainable growth.

Qualifications

• Several years in progressive sales leadership within the B2B software industry.
• Deep understanding of software, cloud dynamics, and enterprise pain points.
• Ability to devise and execute US-market sales initiatives.
• Existing industry relationships in Healthcare and Finance are a plus.
• Proven ability to motivate, inspire, and coach a diverse sales team.
• Data-driven decision making using sales analytics and CRM.
• Exceptional communication and negotiation skills with C-level executives.

Responsibilities

• Manage top customers and key prospects, developing strategies and owning a portfolio of accounts.
• Drive US sales initiatives to increase revenue, market share, and alliances.
• Build executive relationships and position yourself as a trusted advisor.
• Lead and develop the US Inside Sales & Customer Success team.
• Foster a motivated sales force through proactive client engagement and tailored messaging.
• Own outbound telesales activity (calls, follow-ups, qualification) daily.
• Support the team in customer interactions and activities with HQ alignment.
• Balance volume with value, focusing on higher-quality opportunities.
• Ensure disciplined CRM usage for activity, leads, and outcomes.

Skills

Sales leadership

B2B software

CRM analytics

Executive communication

Team coaching

Data-driven decisions

Tools

CRM software

Sales analytics tools

Job description

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

Role Overview

As Team Lead Inside Sales for the US market, based in Secaucus, NJ, you will be responsible for developing and executing sales initiatives to drive new revenue, expand our customer base, and contribute to the success of our industry-leading software solutions. In this hands-on leadership role, you will lead the day-to-day performance of the Inside Sales team while building the operational discipline, coaching capabilities, and scalable processes needed to support sustainable growth and long-term success.

What you'll do

Sales Mastery and Business Development:

• Manage top customers and key prospects, developing strategies that highlight our value proposition, and maintain direct ownership of a selected portfolio of customer accounts.
• Drive business development initiatives across the US, increasing revenue, market share, and customer alliances.
• Build executive relationships with customers and positioning yourself as a trusted advisor.

Leadership and Team Development:

• Lead and develop our US Inside Sales & Customer Success team
• Foster a motivated sales force through proactive client engagement and tailored messaging solutions.
• Own day-to-day execution of outbound telesales activity (calls, follow-ups, qualification)
• Participate in sales activities, supporting your team in customer interactions.
• Balance volume with value - driving focus toward higher-quality opportunities, not just activity
• Ensure accurate and disciplined use of the CRM for activity, leads, and outcomes in coordination with HQ teams

What you’ll need

• Experience: several years in progressive sales leadership within the B2B software industry, consistently exceeding revenue targets.
• Industry Knowledge: Deep understanding of the software sector, Cloud market dynamics, and enterprise customer pain points.
• Hands-on Mentality: Ability to devise and execute comprehensive sales initiatives tailored to the US market.
• Relationships: Existing industry relationships in Healthcare and Finance are a plus.
• Leadership Skills: Proven ability to motivate, inspire, and guide a diverse sales team. Experience in coaching and developing sales professionals.
• Analytical Skills: Proficiency in data-driven decision-making, using sales analytics and CRM tools.
• Communication: Exceptional communication, presentation, and negotiation skills, with the ability to engage C-level executives and stakeholders.
• Location: Based in Secaucus, NJ.

What we offer

• Collaborative, diverse company culture and superior team spirit
• Flat hierarchies and great feedback culture
• Development opportunities & career perspective
• International business & cross-site collaboration
• Modern, dog-friendly offices with nice amenities
• Company-paid health insurance, public transportation, lunch vouchers and further benefits

What you can expect

At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You’ll be working with cutting-edge technology and great creative leeway to meet customers’ needs – and the projects you work on will be deployed globally. Working at Retarus, you will collaborate closely with convivial, culturally diverse teammates. You will grow professionally in a dynamic and exciting workplace and design impactful solutions in real time with top companies.

Very important

Come as you are. Retarus is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

This position offers a salary between $90,000 and $130,000 annually.The final salary depends on experience and qualifications. We are happy to discuss the details and finalize a fair offer during the interview process.

We’re looking forward to getting to know you!