Team Trainer & Shift Coach

Fulenwider Group; Town of Florida (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Fulenwider Group is seeking a Team Trainer to join our North Lauderdale, FL location at KFC. You will handle cashier/drive-thru roles while training new employees and resolving on-shift issues.

You will lead cross-training, oversee team members when the manager is away, and focus on guest satisfaction, standards, scheduling, and food safety. This role emphasizes teamwork and proactive coaching.

Qualifications

• Training: Cross-training current employees, leading new product or procedure training, and coaching.
• Oversight: Overseeing team members when the manager is not present.
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching.
• Oversight: Overseeing team members when the manager is not present.
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent.
• Pre-shift huddles or meetings.
• Scheduling.
• Food cost and cost controls.
• Productivity reports.
• Functional aisle and diningroom set ups.
• Ensuring food safety, quality, and accuracy of orders.

Job description

Fulenwider Group is seeking a Team Trainer to join our North Lauderdale, FL location at KFC. You will handle cashier/drive-thru roles while training new employees and resolving on-shift issues.

You will lead cross-training, oversee team members when the manager is away, and focus on guest satisfaction, standards, scheduling, and food safety. This role emphasizes teamwork and proactive coaching.