Team Operations Lead - Interior Design

Atrium Staffing; New York (NY); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Client-provided benefits

Job summary

Atrium Staffing is seeking a Team Operations Lead - Interior Design for a hybrid role in New York. The position focuses on planning, designing, and furnishing interior spaces while supporting a Project Administration team.

Interior design experience is a plus and collaboration across stakeholders is essential. The candidate will identify gaps, manage approvals, monitor workloads and timelines, and mentor team members to ensure high-quality deliverables.

Qualifications

• 5–7+ years in operations, project administration, or related roles with leadership.
• Must have lead/mentoring experience and strong communication skills.
• CAP 20/20 experience is mandatory.
• Proficiency in Microsoft Office and business systems; quick to learn new tech.
• Interest in leveraging AI to improve processes.

Responsibilities

• Identify and address process gaps, risks, and inconsistencies.
• Provide leadership and day-to-day support to Project Administration team.
• Monitor workloads, deadlines, quality, and adherence to processes.
• Support onboarding, training, and knowledge gap identification.
• Train, troubleshoot, and answer questions on systems and processes.
• Collaborate with leadership to review performance and escalation items.
• Escalate issues and risks; conduct regular team meetings.
• Review deliverables for accuracy and alignment with project requirements.
• Coordinate with cross-functional stakeholders on milestones and timelines.
• Review project reporting for data accuracy and timeliness.
• Assist with cost discrepancies, change orders, and vendor issues.

Skills

Operations leadership

Project administration

Communication

Problem solving

Analytical skills

Microsoft Office

Team mentoring

Adaptability

Education

Bachelor's degree

Design-related certifications

Tools

CAP 20/20

Job description

Client Overview:

Our client is a dynamic organization focused on delivering creative solutions for clients. The company values innovation and collaboration. They are looking to add a Team Operations Lead - Interior Design to their team. Employees enjoy a supportive environment with opportunities for professional growth.

Salary/Hourly Rate:

$100k - $115k

Position Overview:

The Team Operations Lead - Interior Design, on a hybrid basis (2 days onsite, 3 days remote), will contribute to planning, designing, and furnishing interior spaces. They will support the team in creating practical, aesthetic environments that meet client needs. Interior design experience is a plus.

Responsibilities of the Team Operations Lead - Interior Design:

• Identify and address process gaps, inconsistencies, and operational risks that could impact project success.


• Provide leadership, guidance, and day-to-day support to Project Administration team members.


• Monitor workloads, deadlines, work quality, and adherence to established processes and procedures.


• Support team development through onboarding, training, coaching, and identification of knowledge gaps.


• Serve as a primary resource for system training, updates, troubleshooting, and process-related questions.


• Partner with leadership to review team performance, workloads, operational challenges, and escalation items.


• Escalate recurring issues, performance concerns, and critical project risks as appropriate.


• Conduct regular team meetings to review priorities, task completion, timelines, vendor follow-ups, and project status.


• Review team deliverables for accuracy, consistency, compliance, and alignment with project requirements.


• Collaborate with cross-functional stakeholders to track key milestones, timelines, and project deliverables.


• Review project reporting to ensure data accuracy, completeness, and timely updates.


• Identify, communicate, and help mitigate project risks, schedule delays, and other operational concerns.


• Manage approval workflows and support decision-making related to project and operational activities.


• Investigate, resolve, and approve cost discrepancies, change orders, vendor issues, and other project-related exceptions.

Required Experience/Skills for the Team Operations Lead - Interior Design:

• 5 - 7+ years of experience in operations, project administration, or related business functions, including team leadership.


• Strong communication, problem-solving, organizational, and analytical skills.


• Knowledge of pricing, profitability, budgeting, and financial analysis.


• Ability to manage multiple priorities in a fast-paced environment.


• Must have some type of lead or mentor background.


• Proficient in Microsoft Office and business systems, and quick to learn new technologies.


• Experience with CAP 20/20 is mandatory.


• Experience in training, coaching, and developing team members.


• Interest in leveraging technology and AI to improve processes.


• Self-motivated, dependable, adaptable, and team-oriented with a strong work ethic.

Preferred Experience/Skills for the Team Operations Lead - Interior Design:

• Prior exposure to interior design projects.


• Experience with AI tools is a strong plus.


• Familiarity with sustainable and environmentally friendly materials.


• Experience coordinating with multidisciplinary teams.


• Knowledge of health and safety codes.


• Interior design experience is a plus.

Education Requirements:

• Bachelor's degree is preferred.


• Relevant certifications or vocational training in design or related fields.

Benefits:

• Client-provided benefits available, upon eligibility.