Team Member Services Administrative Assistant

Piedmont Airlines, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental available

Job summary

Piedmont Airlines, Inc. in Philadelphia is seeking an Administrative Assistant to support daily operations and handle communications for a fast-paced environment. You will interact with all levels of staff, answer calls, maintain files, and prepare memos and correspondence.

The role emphasizes organization, detail-orientation, and proficiency in Microsoft Office. Starting pay is $20.75 per hour, with benefits including training, holidays, 401(k), vacation, and family travel on the American

Qualifications

• Must have or be eligible to obtain a high school diploma or GED.
• Proof of high school or GED completion is required.
• Clear driving record and ability to pass background checks.
• Drug screen as required and minimum 18 years of age.

Responsibilities

• Review and maintain internal control documents
• Monitor training compliance
• Create spreadsheets
• Update weekly employee work schedules
• Process approved employee swaps
• Perform daily payroll processing
• Create weekly performance reports

Skills

Outstanding organizational skills

Independent working

Collaboration with management

Microsoft Office Suite

Excellent writing and speaking skills

Education

Bachelor's degree in English, Communications, Business Administration

Tools

Microsoft Office Suite

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable, detail-oriented professional to join our team as an Administrative Assistant. In this role, the Administrative Assistant is expected to keep both the company goals and customer expectations in mind when performing daily tasks. The Administrative Assistant must be a self-starter with a professional attitude and demeanor, capable of interacting with all levels of personnel in a fast-paced work environment, and the ability to work independently is critical to success. Along with the essential duties listed below, this position will assist in answering phone calls, taking memos, maintaining files, and sending and receiving correspondence.

Essential Duties:

• Review and maintain internal control documents
• Monitor training compliance
• Create spreadsheets
• Update weekly employee work schedules
• Process approved employee swaps
• Perform daily payroll processing
• Create weekly performance reports

Job Qualifications and Competencies:

• Outstanding organizational skills and ability to multi-task
• Ability to work independently and meet specified deadlines
• Ability to work well with all levels of management and support personnel
• Advanced ability in Microsoft Office Suite
• Excellent writing and speaking skills

Preferred Qualifications:

• Previous administrative experience in a busy office environment
• Skilled in computer knowledge and usage
• Knowledge of basic airport procedures and fundamental job requirements for airlines
• Current Piedmont employee with a minimum six months of service
• Bachelor’s degree in English, Communications, Business Administration, or related field

Work Environment:

• Standard office environment, use of telephones, computers, and other office equipment
• Ability to work a flexible schedule if needed

Physical Requirements:

• Occasional lifting, up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefits:

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical and dental available

Starting Rate: $20.75/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline: September 23, 2026

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline.

Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone – no matter which job title they hold – is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont. If you need a reasonable accommodation for any part of the application process, please email us at [e-mail]