Team Member - Pilot Point #39

Dairy Queen; Pilot Point (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Dairy Queen in Pilot Point, TX is hiring Team Members to perform customer service and help ensure product quality and consistency.

You will greet guests, take orders, process transactions, and stock, while following health and safety standards in a fast-paced, friendly environment.

No prior experience required; training provided; must be willing to stand long shifts and lift up to 25 lbs.

Qualifications

• Excellent customer service skills and clear verbal communication.
• Ability to work under pressure in a high-volume restaurant.
• Ability to stand for long periods and lift up to 25 lbs.
• Read order monitors and communicate clearly with customers and coworkers.
• Maintain hygiene, manners and a positive attitude.

Responsibilities

• Greet guests and ensure accurate orders are served.
• Process transactions and maintain cash drawer accuracy.
• Assemble and deliver orders promptly and safely.
• Keep work area clean and sanitary.
• Work as a team to maintain quality, service, and cleanliness.
• Assist with end-of-day cleaning.
• Handle prep work for stocking and setup.
• Operate and maintain equipment and registers safely.

Skills

Customer service

Verbal communication

Work under pressure

Stand for long periods

Teamwork

Hygiene & manners

Positive attitude

Lift up to 25 lbs

Job description

Description

Dairy Queen offers exciting, fun opportunities for energetic, hardworking, smiling people.

Now Hiring TEAM MEMBERS!

Team Members execute all customer service operations, ensuring all prepared products meet the restaurant standards of quality and excellence. We are looking for an energetic person to join our team.

If you enjoy making people smile, we want to talk with you!

Essential Functions:

• Communicates clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Is pleasant and alert to customer needs.
• Greets guests as they enter the restaurant.
• Initiates and completes customer transactions quickly and accurately.
• Processes customer transactions and maintains an accurate cash drawer throughout shift.
• Assembles and delivers order to customers quickly and efficiently.
• Keeps entire work area clean and sanitary throughout shift.
• Prepares products quickly and accurately, while following all preparation, health and safety standards and guidelines when needed.
• Operates and maintains food/drink/treat related equipment and registers properly and safely.
• Completes assigned prep work for stocking and set up of work area.
• Stocks and executes proper rotation of products.
• Assists with end of day cleaning.
• Works as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Washes counters, tables, restrooms, trash receptacles; gathers trash and removes it from dining/service areas to proper receptacle; sweeps, mops, stocks and performs other cleaning tasks.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Requirements

Minimum Age

• 16+ years old

Qualified candidates must:

• Have excellent customer service skills, including strong verbal communications skills.
• Be able to perform under pressure in a high volume restaurant, including moving and responding quickly for long periods of time.
• Be able to stand for long periods of time and lift up to 25 lbs.
• Be able to move and respond quickly to various requests and commands, read order monitors and communicate clearly and effectively with customers and co-workers.
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness