Team Member, Petsense

Petsense by Tractor Supply; St. Marys (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in retail is seeking a dedicated Team Member to enhance customer experiences and support selling initiatives. This entry-level position offers a unique opportunity to engage with customers and their pets, ensuring a memorable shopping experience. Responsibilities include operating the cash register, assisting with merchandise, and maintaining the safety of live animals. The company values its team members, providing comprehensive benefits such as medical and dental insurance, along with opportunities for growth and development. If you're passionate about pets and customer service, this role is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• No experience required; retail and/or pet knowledge preferred.
• Ability to read, write, and count accurately is required.

Responsibilities

• Interact with customers and team members while providing legendary service.
• Operate cash register and assist customers with purchases.
• Ensure safety and well-being of live animals.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply

2 weeks ago Be among the first 25 applicants

Overall Job Summary

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Perform a combination of duties during 95% of the day, including:
  • Operate cash register/computer following cash handling procedures
  • Merchandise recovery
  • Participate in freight process
  • Complete Plan-o-gram procedures (merchandising, sets, resets)
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure safety and well-being of live animals, sanitize, and maintain holding tanks
  • Complete all documentation related to duties
• Other duties as assigned.

Required Qualifications

• Experience: No experience required; retail and/or pet/live animal knowledge is preferred.
• Education: High school diploma or equivalent preferred; ability to read, write, and count accurately is required.

Preferred Knowledge, Skills, or Abilities

• Pet/live animal, pet food, pet product knowledge preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

• Generally indoor environment with moderate noise.
• Hard surfaces (concrete, asphalt), adequate lighting and temperature.
• Shifts generally no less than 4 hours, may exceed 8 hours.
• Promote safety and adhere to safety guidelines.

Physical Requirements

• Non-sedentary; ability to move quickly and safely throughout the store and outdoor areas.
• Operate equipment safely and properly.
• Occasionally lift or reach overhead.
• Stand, kneel, twist, crouch, squat, bend, stoop, climb ladders frequently.
• Move throughout the store for entire shift.
• Access all store areas safely.
• Operate store equipment and process transactions accurately.
• Transfer merchandise and live animals weighing up to 50 pounds.
• Complete training and certification as required.

Disclaimer

This overview is not comprehensive. Perform all duties as assigned by supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are our success. We support them with comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Retail