Team Member, Petsense

Petsense by Tractor Supply; Georgia; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Team Member to join their retail environment. This entry-level position involves engaging with customers, supporting sales initiatives, and ensuring a memorable shopping experience. Ideal candidates will have a passion for pets and a commitment to providing exceptional service. With flexible scheduling and a variety of tasks, this role offers a dynamic work environment. Comprehensive benefits, including health insurance and tuition reimbursement, make this a great opportunity for those looking to grow in the retail sector.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Retail experience and/or pet knowledge preferred.
• Ability to read, write, and count accurately is necessary.

Responsibilities

• Provide legendary customer service and support selling initiatives.
• Operate cash register and assist customers with purchases.
• Ensure the safety and well-being of live animals.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Pet Knowledge

Education

High School Diploma or Equivalent

Job description

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Overall Job Summary

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, you should be available, flexible, adaptable, and service-oriented. You must be able to fulfill the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
• Support selling initiatives (TEAM):
• Thank the Customer
• Engage with the customer and/or pet
• Advise on products or services
• Make the experience memorable
• Perform a combination of duties during 95% of your day, including:
• Operate cash register/computer following cash handling procedures
• Recover merchandise
• Participate in freight process
• Complete Plan-o-gram procedures
• Assemble merchandise
• Perform janitorial duties
• Execute price changes/markdowns
• Assist customers with loading purchases
• Ensure the safety and well-being of live animals, including sanitizing and maintaining tanks
• Complete all related documentation
• Perform other duties as assigned.

Required Qualifications

No experience required. Retail experience and/or pet/live animal knowledge is preferred.

A high school diploma or equivalent is preferred but not required. Ability to read, write, and count accurately is necessary.

Preferred Knowledge, Skills, or Abilities

• Pet/live animal, pet food, pet product knowledge (preferred)
• Strong communication and problem-solving skills
• Basic computer skills
• Interpersonal skills and ethical issue resolution with minimal conflict

Working Conditions

• Generally indoor environment with moderate noise
• Hard surfaces like concrete or asphalt, with adequate lighting and temperature
• Shifts typically no less than 4 hours, may exceed 8 hours
• Promote safety and adhere to safety guidelines

Physical Requirements

• Non-sedentary position requiring movement throughout the store and outdoors
• Ability to operate equipment safely and efficiently
• Occasional lifting or reaching overhead
• Frequent standing, kneeling, twisting, crouching, squatting, bending, stooping, and ladder climbing
• Ability to move throughout the store for entire shift
• Ability to access all store areas safely
• Ability to read, write, and count accurately
• Strong communication skills
• Ability to process transactions and merchandise, including lifting up to 50 pounds
• Complete required training and certifications

Disclaimer

This overview is not exhaustive. Perform all duties as assigned by your supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits may vary by role and eligibility.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job functions: Management and Manufacturing
• Industries: Retail