Team Member, Petsense

Petsense by Tractor Supply; Sapulpa (OK); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Team Member to join their vibrant team. This role emphasizes legendary customer service and requires flexibility in working hours. You'll engage with customers, support selling initiatives, and perform various tasks throughout the day, ensuring a safe and welcoming environment for both pets and their owners. With no prior experience required, this is a fantastic opportunity for those looking to start a career in retail or for pet enthusiasts. Join a company that values its team members and offers a range of comprehensive benefits to support your well-being and growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• No experience required; retail experience preferred.
• Must be able to read, write, and count accurately.

Responsibilities

• Interact with customers and team members to provide legendary service.
• Operate cash register and assist customers with purchases.
• Ensure the safety and well-being of live animals.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Pet/Live Animal Knowledge

Education

High School Diploma or Equivalent

Job description

Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply.

Get AI-powered advice on this job and more exclusive features.

Overall Job Summary

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
• Thank the Customer
• Engage with the customer and/or pet
• Advise on products or services
• Make it Memorable
• Perform a combination of duties during 95% of the day, including:
• Operate cash register/computer following cash handling procedures
• Recover merchandise
• Participate in freight process
• Complete Plan-o-gram procedures
• Assemble merchandise
• Perform janitorial duties
• Execute price changes/markdowns
• Assist customers with loading purchases
• Ensure the safety and well-being of live animals
• Complete all related documentation
• Perform other duties as assigned.

Required Qualifications

Experience: No experience required. Retail experience and/or pet/live animal knowledge is preferred.

Education: High school diploma or equivalent preferred but not required. Must be able to read, write, and count accurately.

Preferred Knowledge, Skills, or Abilities

• Pet/Live Animal, pet food, pet product knowledge
• Strong communication and problem-solving skills
• Basic computer skills
• Strong interpersonal skills and ethical issue resolution

Working Conditions

• Generally indoor environment with moderate noise
• Hard surfaces, adequate lighting and temperature
• Shifts vary, generally no less than 4 hours and may exceed 8 hours
• Promote a safe and productive environment

Physical Requirements

• Non-sedentary; ability to move quickly and safely throughout the store and outdoor areas
• Operate all related equipment safely and properly
• Occasionally lift or reach overhead
• Stand, kneel, twist, crouch, squat, bend, stoop, climb ladders
• Move throughout the store for entire shift
• Access all store areas safely
• Operate store equipment and process information accurately
• Transfer merchandise weighing up to 50 pounds

Disclaimer

This overview is not comprehensive. All duties should be performed as assigned by supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources, with specific offerings varying by role and eligibility.