Team Member, Petsense

Tractor Supply Company; Claremore (OK); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Team Member to provide legendary customer service. Responsibilities include interacting with customers, supporting sales initiatives, and ensuring the safety of live animals. No prior experience required, but retail experience preferred. Join a team that values flexibility and adaptability while offering comprehensive benefits and career growth opportunities.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Qualifications

• Retail experience and pet/live animal knowledge preferred.
• Must be able to read, write, and count accurately.

Responsibilities

• Interact with customers and team members, supporting selling initiatives.
• Operate cash register and assist customers with loading purchases.
• Ensure the safety and well-being of live animals.

Skills

Communication

Problem Solving

Interpersonal Skills

Education

High school diploma or equivalent

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make the experience Memorable
• Perform a variety of duties during 95% of your day, including but not limited to:
  • Operate cash register/computer following established cash handling procedures
  • Merchandise recovery
  • Participate in freight processing
  • Complete Plan-o-gram procedures (merchandising, sets, resets)
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure the safety and well-being of live animals, including sanitation and care
  • Complete all documentation related to these duties
• Other duties as assigned.

Required Qualifications

Experience: No prior experience required; retail experience and pet/live animal knowledge are preferred.

Education: High school diploma or equivalent preferred, but not required. Must be able to read, write, and count accurately regardless of education level.

Preferred Knowledge, Skills, or Abilities

• Pet/live animal, pet food, and pet product knowledge preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills with the ability to resolve issues ethically and with minimal conflict.

Working Conditions

• Generally indoor environment with moderate noise levels.
• Hard surfaces (concrete, asphalt) with adequate lighting and temperature.
• Shifts typically no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive environment, adhering to safety guidelines.

Physical Requirements

• This is a non-sedentary position requiring physical stamina.
• Ability to move quickly and safely throughout the store and outdoor areas.
• Operate equipment safely and efficiently.
• Occasionally lift or reach overhead.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Move throughout the store for entire shifts.
• Access all store areas safely.
• Operate store equipment continuously.
• Read, write, and count accurately for documentation.
• Effective communication skills.
• Process merchandise through POS system.
• Lift and transfer live animals, equipment, and merchandise up to 50 pounds.
• Complete all required training and certifications.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by your supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits may vary based on role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture and making decisions. We support our Team Members in leading balanced lives through our benefits and total rewards.

We are committed to providing legendary service and offer clear career growth opportunities at Tractor Supply and Petsense.

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma