Team Member, Petsense

Petsense by Tractor Supply; Lindale (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the pet retail sector is seeking a Team Member to provide exceptional customer service and support selling initiatives. This role involves interacting with customers, operating the cash register, and ensuring the well-being of live animals. Ideal candidates should be flexible, service-oriented, and possess a high school diploma or equivalent. Join a dynamic team and enjoy comprehensive benefits including medical, dental, and tuition reimbursement.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• No experience required; retail and/or pet knowledge preferred.
• Ability to read, write, and count accurately is essential.

Responsibilities

• Interact with customers and team members while providing legendary customer service.
• Operate cash register and assist customers with loading purchases.
• Ensure safety and well-being of live animals.

Skills

Communication

Problem Solving

Interpersonal Skills

Pet/Live Animal Knowledge

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply

2 weeks ago Be among the first 25 applicants

Overall Job Summary

This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Perform a variety of duties during 95% of the day, including:
  • Operate cash register/computer following cash handling procedures
  • Recovery of merchandise
  • Participate in freight process
  • Complete Plan-o-gram procedures
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure safety and well-being of live animals, sanitize tanks, care for animals
  • Complete documentation for all duties
• Other duties as assigned.

Required Qualifications

Experience: No experience required. Retail and/or pet/live animal knowledge preferred.

Education: High school diploma or equivalent preferred; ability to read, write, and count accurately is essential.

Preferred Knowledge, Skills or Abilities

• Pet/Live Animal, pet food, pet product knowledge
• Strong communication and problem-solving skills
• Basic computer skills
• Interpersonal skills and ethical issue resolution

Working Conditions

• Generally indoor, moderate noise environment
• Work shifts vary, generally no less than 4 hours, may exceed 8 hours
• Promote safety and adhere to safety guidelines

Physical Requirements

• Non-sedentary; ability to move quickly and safely throughout store and outdoor areas
• Operate equipment safely and efficiently
• Occasional lifting or reaching overhead
• Stand, kneel, twist, crouch, squat, bend, stoop, climb ladders frequently
• Move throughout the store for entire shift
• Access all store areas safely
• Operate store equipment and process information accurately
• Transfer merchandise weighing up to 50 pounds
• Complete training and certification

Disclaimer

This job description provides an overview; duties may be assigned as needed by supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are key to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.