Team Member, Petsense

Petsense by Tractor Supply; Georgetown (KY); On-site; USD 27,000 - 37,000; Full time

Job summary

Join a forward-thinking company dedicated to providing exceptional customer service in the pet retail industry. This entry-level position offers the chance to engage with customers and their pets while supporting various selling initiatives. You'll be responsible for operating the cash register, maintaining store cleanliness, and ensuring the well-being of live animals. With flexible hours and a supportive team environment, this role is perfect for those looking to grow in a dynamic retail setting. Comprehensive benefits are available to help you thrive both personally and professionally.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• No experience required, but retail and pet knowledge preferred.
• Must be able to read, write, and count accurately.

Responsibilities

• Interact with customers and provide legendary customer service.
• Operate cash register and assist customers with loading.
• Ensure safety and well-being of live animals.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Pet Knowledge

Education

High School Diploma

Job description

2 weeks ago Be among the first 25 applicants

Overall Job Summary
This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)
As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

1. Maintain regular and predictable attendance.
2. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
3. Support selling initiatives (TEAM):
   • Thank the Customer
   • Engage with the customer and/or pet
   • Advise on products or services
   • Make it Memorable
4. Perform a combination of duties during 95% of the day, including:
   • Operate cash register/computer following cash handling procedures
   • Recovery of merchandise
   • Participate in freight process
   • Complete Plan-o-gram procedures
   • Assemble merchandise
   • Perform janitorial duties
   • Execute price changes/markdowns
   • Assist customers with loading
   • Ensure safety and well-being of live animals, sanitize tanks, and care for animals
   • Complete all related documentation
5. Perform other duties as assigned.

Required Qualifications
Experience: No experience required. Retail and/or pet/live animal knowledge is preferred.
Education: High school diploma or equivalent preferred; must be able to read, write, and count accurately regardless of education level.

Preferred Knowledge, Skills, or Abilities

• Pet/live animal, pet food, pet product knowledge
• Strong communication and problem-solving skills
• Basic computer skills
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict

Working Conditions

• Generally indoor environment with moderate noise
• Hard surfaces, adequate lighting and temperature
• Work shifts generally no less than 4 hours, may exceed 8 hours
• Promote safety and adhere to safety guidelines

Physical Requirements

• Non-sedentary position
• Ability to move quickly and safely throughout the store and outdoor areas
• Operate equipment safely and accurately
• Occasionally lift or reach overhead
• Stand, kneel, twist, crouch, squat, bend, stoop, climb ladders
• Move throughout the store for entire shift
• Access all store areas safely
• Operate store equipment efficiently
• Read, write, and count accurately
• Effective communication skills
• Process merchandise through POS system
• Move and transfer items up to 50 pounds
• Complete required training and certification

Disclaimer
This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by the supervisor.

Company Info
At Tractor Supply and Petsense, our Team Members are key to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Eligibility and specific offerings may vary.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail

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