Team Member, Petsense

Petsense by Tractor Supply; Chickasha (OK); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Team Member to join their vibrant team. This role is all about providing exceptional customer service while supporting various selling initiatives. You will engage with customers, operate the cash register, and ensure the well-being of live animals. With a focus on teamwork and flexibility, this position offers a chance to thrive in a dynamic retail environment. If you're passionate about pets and enjoy working with people, this is the perfect opportunity for you to grow and make a difference.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• No experience required, retail experience preferred.
• Ability to read, write, and count accurately is necessary.

Responsibilities

• Interact with customers and team members providing legendary service.
• Operate cash register and assist customers with purchases.
• Ensure the safety and well-being of live animals.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Pet/Live Animal Knowledge

Education

High School Diploma or Equivalent

Job description

Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply.

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
• Thank the Customer
• Engage with the customer and/or pet
• Advise on products or services
• Make it Memorable
• Perform a combination of duties during 95% of your day, including:
• Operate cash register/computer following cash handling procedures
• Recovery of merchandise
• Participate in freight process
• Complete Plan-o-gram procedures
• Assemble merchandise
• Perform janitorial duties
• Execute price changes/markdowns
• Assist customers with loading purchases
• Ensure the safety and well-being of live animals, sanitize and maintain tanks, and care for live animals as required
• Complete all documentation related to these duties

Required Qualifications

Experience: No experience required. Retail experience and/or pet/live animal knowledge is preferred.

Education: A high school diploma or equivalent is preferred but not required. Ability to read, write, and count accurately is necessary.

Preferred Skills and Abilities

• Pet/Live Animal, pet food, and pet product knowledge
• Strong communication and problem-solving skills
• Basic computer skills
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict

Working Conditions

• Indoor environment with moderate noise
• Hard surfaces like concrete or asphalt, with adequate lighting and temperature
• Work shifts typically no less than 4 hours, may exceed 8 hours
• Promote a safe, productive environment and adhere to safety guidelines

Physical Requirements

• Non-sedentary role requiring movement throughout the store and outdoor areas
• Operate equipment safely and efficiently
• Occasionally lift or reach merchandise overhead
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently
• Move throughout the store for entire shifts
• Access all store areas safely
• Operate store equipment and complete documentation accurately
• Transfer merchandise weighing up to 50 pounds

Disclaimer

This overview is not comprehensive. All duties as assigned by supervisors should be performed.

Company Benefits

We offer a comprehensive rewards package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.