Team Member (Part-Time)

Follett Corporation; Redding (CA); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Higher Education in California is seeking a Team Member to provide excellent customer service, greet customers, respond to store inquiries, answer calls, and process purchases with the POS system.

The role also involves stocking floors, ensuring items are priced correctly, and assisting with training new team members in a fast-paced retail environment.

Qualifications

• High School Degree or equivalent.
• Experience in customer service is a plus.
• Familiarity with POS systems and cash handling.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phones or direct callers and ring up purchases using the POS system.
• Help train new team members and keep the sales floor stocked and properly priced.

Skills

Customer service

POS system

Cash handling

Education

High School Degree or equivalent

Tools

POS System

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills