Team Member (Part-Time)

Follett Corporation; Dowagiac (MI); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education in Dowagiac, MI seeks a Team Member to deliver outstanding customer service on the sales floor and at the register. You will greet customers, assist with store inquiries, answer calls, and ring up purchases using the POS system.

Role requires safe money handling, basic computer skills, and the ability to help train new team members. This position helps ensure shelves are stocked and pricing is accurate, supporting a friendly shopping environment.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greets customers and assists with store inquiries.
• Answers the phone and directs callers.
• Rings up purchases using the POS system.

Skills

Customer service

General computer skills

POS system

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills