Team Member – Moo Moo Express Car Wash

Express Wash Concepts; Lancaster (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Pay increases with training

Recognition programs

Ongoing training

Unlimited Wash Club

50% off retail items

Company uniforms

Paid vacation

Job summary

Express Wash Concepts in Lancaster, OH is hiring an entry-level Team Member to deliver outstanding customer service, upsell Unlimited Wash Club packages, and help customers choose the best car wash options.

This role offers training, growth opportunities, uniforms, and benefits like vacation and employee discounts. You’ll work outdoors in varying weather and stand for long shifts while learning the wash process and operating basic retail equipment.

Qualifications

• High school diploma or equivalent or current enrollment.
• Ability to work flexible hours, including weekends.
• Strong customer service mindset and willingness to upsell.
• Comfortable working outdoors in all weather conditions.

Responsibilities

• Greet customers and provide exceptional service.
• Present Unlimited Wash Club options and upsell products.
• Operate POS and assist customers at checkout.
• Maintain cleanliness and comply with safety procedures.
• Address escalations calmly and professionally.

Skills

Customer service

Upselling

POS operations

Cash handling

Retail focus

Education

High School Diploma or equivalent

Tools

POS system

Job description

Location:

1111 River Valley Blvd, Lancaster, Ohio, 43130

Job Description:

Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed.

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whetheryou’restarting your career or looking to take it to the next level,we’rehere to support your journey.

At Moo Moo Car Wash ,we’remore than just a car wash—we’recommitted to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond.

WhyYou’llLove Working Here

• Pay increases tied to training and skill development

• Recognition programs

• Ongoing training and professional development

• Unlimited Wash Club membership

• 50% off retail items

• Company-provided uniforms

• Paid vacation (per Employee Manual)

Where Clean Cars Begin: Your Role

As a Team member, you will focus on providing exceptional customer service andfocussales efforts byengaging potential customers and presenting monthly unlimited car wash packagesand upselling products to existing customers! Your workday will also consist of, but not be limited to:

• Educating our customers on the benefits of our Unlimited Wash Club

• Greet and exceed customer expectations through long-lasting first impressions.

• Actively engage withcustomerspre/post wash to ensure 100% satisfaction.

• Maintain quality assurance throughaccurateQuality Control checks.

• Comply withall safety protocols and standard operating procedures.

• Properly address all customer escalations in a calm and collected manner.

• Understand andoperatebasic functional retail equipment (computer, POS, etc.)

• Pitch our membership when interacting with new customers.

• Learn the wash process and equipment to expand theknowledgebase.

• Perform other related duties asrequiredand assigned.

WhatYou’llNeed to Shine

• High school diploma or equivalent, or current enrollment.

• Ability to work flexible hours, including weekends.

• Stand and move throughout the site for the entire shift in a fast-paced environment.

• Work outdoors in all weather conditions.

• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.

• Positive attitude, willingness to take direction, and a professional appearance.

• Follow safety guidelines and wear the required safety equipment.

Express Wash Conceptsprovidesequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.