Team Member Lead - Grocery

People's Food Co-op; Rochester (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical (≥30 hrs)

Dental

Vision

Life insurance

Short-term disability

Ancillary products

401(k) with employer match

20% staff discount

Job summary

People’s Food Co-op is seeking a Lead Clerk in the Grocery Department. The role focuses on customer service, product ordering, inventory tasks, training staff, and daily department operations. This full-time position runs Monday through Friday with morning shifts and pays $17.00 per hour.

Benefits include medical, dental, vision, life products, short-term disability, and a 401(k) with employer match plus a 20% staff discount. Apply via [e-mail] or in person at the co-op.

Qualifications

• Minimum of one year experience in a grocery department preferred.
• Experience with ordering and inventory control is desirable.
• Strong organizational skills and keen attention to detail are important.
• Excellent communication and listening skills; ability to work well in a team.

Responsibilities

• Coordinate with department manager on daily activities and needs.
• Assist with ordering, receiving, and pricing of products.
• Train new staff and support daily operations of the department.
• Maintain cleanliness and product presentation in the department.
• Ensure staff respond to customer questions promptly and professionally.
• Assist with promotions and understand current sales events.

Skills

Grocery department experience

Inventory control

Ordering

Organizational skills

Attention to detail

Communication skills

Teamwork

Job description

Description: GREAT Work Environment, Paid Time Off, and a 20% Staff Discount! This is a full-time position working Monday - Friday with a combination of morning and mid-morning hours and the pay is $17.00 per hour.

Position Summary

Customer Service at People's Food Co-op is our primary focus! A Lead Clerk in our Grocery Department will assist with product ordering, production task list preparation, assistance in inventory control and record keeping, in addition to all the duties of the clerks and production workers. The Lead Clerk assists with maintenance, training, sales, ordering, receiving, preparation, stocking and display of all products in the department. The Lead Clerk assists with the daily operations of the department including training new staff, prioritization of tasks and delegation of tasks.

Position Responsibilities

• Communicate with department manager about daily activities, needs and challenges
• Report performance issues to department manager in a way that is immediate, respectful and consistent
• Communicate effectively and respectfully with all staff to create a positive work environment
• Assist department manager with ordering, receiving, and pricing of products
• Be able to correct errors and troubleshoot potential problems within the department
• Assist in training department staff
• Ensure all department staff are aware of any changes in policies and procedures for the department
• Ensure department staff promptly and courteously answer phones and handle requests in a professional and appropriate manner.
• Maintain knowledge of products and presentation methods, techniques, and quality standards
• Ensure department cases and prep areas are clean
• Receive product deliveries; ensuring order and invoice are accurate and ensure product quality
• Prepare case and other meat department items as needed
• Maintain back stock areas according to department standards
• Demonstrate full awareness of current promotional events for the department
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.

PFC offers benefits that include: medical (if working 30 or more hours per week), dental, vision, life products, short-term disability, and ancillary products in addition to a 401(k) retirement plan with employer match and a 20% staff discount.

People’s Food Coop complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at 507-289-9061 Ext. 3007 or email [e-mail].

People’s Food Coop has been and will continue to be an equal opportunity employer and o takes steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Requirements

• Minimum of one (1) year experience in a grocery department preferred
• Previous experience with ordering and inventory control
• Strong organizational skills
• Keen attention to detail, safety and customer needs
• Strong communication and listening skills
• Ability to work well with others in a cooperative environment where teamwork and constant communication is essential

PHYSICAL DEMANDS

• Must be able to lift 50 lbs.
• Required frequently: standing, walking, kneeling, squatting, bending and reaching. Also cutting, using a knife or box cutter.
• Required occasionally: using the baler, trash compactor