Team Member (Jackson Township)

Sgt. Clean; Massillon (OH); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

401k match

PTO per company policy

Job summary

Sgt. Clean is seeking a Team Member to deliver outstanding customer service at our Massillon car wash. You will greet customers, explain wash options, and help with the wash process while keeping a clean and professional appearance.

The role requires a friendly, energetic attitude and reliable work ethic. A high school diploma and valid driver’s license are needed, with a full-time schedule of 30–40 hours per week.

Qualifications

• Excellent interpersonal and oral communication skills.
• Friendly, energetic attitude and a professional appearance.
• Valid Driver's License and high school diploma or equivalent.
• Sales, car wash and/or automotive experience a plus.

Responsibilities

• Greet customers promptly and courteously at the car wash.
• Advise on wash options, unlimited plans and specials.
• Assist in wash process as loader/sender and perform cleaning tasks.
• Maintain a neat, professional appearance and positive demeanor.
• Meet 30-40 hours per week in a flexible schedule.

Skills

Customer service

Interpersonal communication

Reliable

Positive attitude

Education

High School Diploma or equivalent

Job description

Sgt. Clean Team Member are responsible for delivering the highest standard of customer service, making sure that our customer's needs are not only met but exceeded. This role is crucial to the continued success for Sgt. Clean Car Wash. You are the company’s first impression for the customer and we take this position very seriously.

Job Duties & Responsibilities:

• Hold yourself accountable as the first impression of our company and the facility. You are Sgt. Clean “Ambassador of first impressions”.
• Greet our customers promptly and courteously when they arrive at the car wash.
• Advise customers as to which car wash may be best suited for their vehicle and inform the customer of our unlimited car wash plans and any specials.
• Possess a high level of proficiency in our wash packages, unlimited plans, process, procedures and other wash services.
• Assist in the wash process from time to time as loader/sender
• Perform duties such as vacuum, drying vehicles, window cleaning, dash/console cleaning, vehicle cleaning, machinery and equipment.
• Ability to work in a fun, fast paced, production-oriented environment; Must be able to work outside
• Maintain a neat and professional appearance
• Be positive, friendly, upbeat and personable
• Ability to work flexible days and hours; Full Time positions must be able to work 30-40 hours per week

Job Requirements:

• Excellent interpersonal and oral communication skills
• Friendly, energetic attitude
• Maintain a high level of professionalism
• Must be reliable and value integrity
• Goal oriented with an eagerness to learn
• Valid Driver's License
• High School Diploma; or equivalent
• Sales, car wash and/or automotive experience a plus

Direct Report:

General Manager

Compensation Package:

• Compensation range $14 + commission
• 401k and up to 3% company match
• PTO per company policy