Team Member

Sgt. Clean Car Wash; Strongsville (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Commission

401k with match

PTO

Health insurance

Job summary

Sgt. Clean Car Wash is seeking a Team Member to deliver outstanding customer service and be the first impression of the company. You will guide customers to the best wash options, explain unlimited plans, and highlight specials.

The role requires an energetic, friendly, reliable attitude with a high school diploma or equivalent and a valid driver’s license. This is an outside, fast-paced environment demanding 30–40 hours per week.

Qualifications

• Excellent interpersonal and oral communication skills.
• Friendly, energetic attitude and professional demeanor.
• Must be reliable with integrity and eager to learn.

Responsibilities

• Greet customers promptly and courteously as first impression.
• Advise customers on wash packages and unlimited plans.
• Assist in the wash process as loader/sender.
• Vacuum, dry vehicles, clean windows, dashboards and interiors as needed.
• Maintain a neat, professional appearance in a fast-paced outdoor setting.
• Work flexible hours; 30–40 hours per week for full-time.

Skills

Interpersonal skills

Oral communication

Friendly attitude

Reliability

Professionalism

Customer service

Education

High school diploma

Job description

Sgt. Clean Team Member are responsible for delivering the highest standard of customer service, making sure that our customer's needs are not only met but exceeded. This role is crucial to the continued success for Sgt. Clean Car Wash. You are the company’s first impression for the customer and we take this position very seriously.

Job Duties & Responsibilities:

• Hold yourself accountable as the first impression of our company and the facility. You are Sgt. Clean “Ambassador of first impressions”.
• Greet our customers promptly and courteously when they arrive at the car wash.
• Advise customers as to which car wash may be best suited for their vehicle and inform the customer of our unlimited car wash plans and any specials.
• Possess a high level of proficiency in our wash packages, unlimited plans, process, procedures and other wash services.
• Assist in the wash process from time to time as loader/sender
• Perform duties such as vacuum, drying vehicles, window cleaning, dash/console cleaning, vehicle cleaning, machinery and equipment.
• Ability to work in a fun, fast paced, production-oriented environment; Must be able to work outside
• Maintain a neat and professional appearance
• Be positive, friendly, upbeat and personable
• Ability to work flexible days and hours; Full Time positions must be able to work 30-40 hours per week

Job Requirements:

• Excellent interpersonal and oral communication skills
• Friendly, energetic attitude
• Maintain a high level of professionalism
• Must be reliable and value integrity
• Goal oriented with an eagerness to learn
• Valid Driver's License
• High School Diploma; or equivalent
• Sales, car wash and/or automotive experience a plus

Direct Report:

General Manager

Compensation Package:

• Compensation range $14 + commission
• 401k and up to 3% company match
• PTO per company policy
• Health, vision, dental benefits available