Team Member

Sgt. Clean; Strongsville (OH); On-site; USD 40,116,000 - 49,594,000; Full time

Benefits offered by this job

Commission

401k with up to 3% match

Paid time off

Job summary

Sgt. Clean is seeking a Team Member in Strongsville, OH to provide outstanding customer service at our car wash. You are the first impression and help customers choose wash options.

Responsibilities include greeting customers, explaining packages, assisting with the wash process, and maintaining a neat appearance. Must be able to work outdoors in a fast-paced environment and adapt to a busy car wash setting.

Qualifications

• Excellent interpersonal and oral communication skills.
• Friendly, energetic attitude.
• Maintain a high level of professionalism.
• Must be reliable and value integrity.
• Goal oriented with an eagerness to learn.
• Valid Driver's License.
• High School Diploma; or equivalent.
• Sales, car wash and/or automotive experience a plus.

Responsibilities

• Hold yourself accountable as the first impression of our company and the facility.
• Greet our customers promptly and courteously when they arrive at the car wash.
• Advise customers as to which car wash may be best suited for their vehicle and inform the customer of our unlimited car wash plans and any specials.
• Possess a high level of proficiency in our wash packages, unlimited plans, process, procedures and other wash services.
• Assist in the wash process from time to time as loader/sender
• Perform duties such as vacuum, drying vehicles, window cleaning, dash/console cleaning, vehicle cleaning, machinery and equipment.
• Ability to work in a fun, fast paced, production-oriented environment; Must be able to work outside
• Maintain a neat and professional appearance
• Be positive, friendly, upbeat and personable
• Ability to work flexible days and hours; Full Time positions must be able to work 30-40 hours per week

Skills

Interpersonal communication

Customer service

Reliability

Professionalism

Eagerness to learn

Education

High School Diploma or equivalent

Job description

Sgt. Clean Team Member are responsible for delivering the highest standard of customer service, making sure that our customer's needs are not only met but exceeded. This role is crucial to the continued success for Sgt. Clean Car Wash. You are the company’s first impression for the customer and we take this position very seriously.

Job Duties & Responsibilities:

• Hold yourself accountable as the first impression of our company and the facility. You are Sgt. Clean “Ambassador of first impressions”.
• Greet our customers promptly and courteously when they arrive at the car wash.
• Advise customers as to which car wash may be best suited for their vehicle and inform the customer of our unlimited car wash plans and any specials.
• Possess a high level of proficiency in our wash packages, unlimited plans, process, procedures and other wash services.
• Assist in the wash process from time to time as loader/sender
• Perform duties such as vacuum, drying vehicles, window cleaning, dash/console cleaning, vehicle cleaning, machinery and equipment.
• Ability to work in a fun, fast paced, production-oriented environment; Must be able to work outside
• Maintain a neat and professional appearance
• Be positive, friendly, upbeat and personable
• Ability to work flexible days and hours; Full Time positions must be able to work 30-40 hours per week

Job Requirements:

• Excellent interpersonal and oral communication skills
• Friendly, energetic attitude
• Maintain a high level of professionalism
• Must be reliable and value integrity
• Goal oriented with an eagerness to learn
• Valid Driver's License
• High School Diploma; or equivalent
• Sales, car wash and/or automotive experience a plus

Direct Report: General Manager

Compensation Package:

• Compensation range $14 + commission
• 401k and up to 3% company match
• PTO per company policy