Team Member - Full Time

Middleton Place; North Charleston (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Dental and Vision

Life insurance

401K contribution

Daily food contribution

Job summary

Chick-fil-A Dorchester Road is hiring a Team Member to deliver Genuine Hospitality and a clean, safe dining experience. You will support both Front of the House and Kitchen operations, ensuring guests feel welcomed and well cared for throughout their visit.

The role emphasizes teamwork, fast service, and adherence to Chick-fil-A’s standards. Shifts include mornings to evenings with a focus on high-energy, customer-centric service.

Qualifications

• Requires positive attitude and consistent guest care.
• Ability to work in a fast-paced, team-oriented environment.
• Availability to work a variety of shifts including weekends.

Responsibilities

• Provide Genuine Hospitality to guests.
• Deliver fast and accurate service on front of house tasks.
• Assist in food preparation and kitchen duties when needed.
• Maintain cleanliness and safety in the dining and work areas.
• Follow recipes and health policies per Chick-fil-A procedures.

Skills

Genuine hospitality

Core 4

HEARD model

Fast service

Teamwork

Physical stamina

Job description

Team Member

This position is for the DORCHESTER ROAD location, located at 8455 Dorchester Road.

Job Description

The Team Member represents Chick-fil-A by providing 2nd Mile Service to each of our Guests within the restaurant. Willingness, Ability, and Availability are the foundation for success in this role. This individual helps differentiate Chick-fil-A from others in the industry by actively contributing to a Clean & Safe Environment, Great Food, Fast & Accurate Service, and Genuine Hospitality to support Chick-fil-A’s Shared Vision of being the world's most caring company.

Job Responsibilities

Extending Genuine Hospitality by:

(for the Front of the House / Customer Service position)

• Creating moments of personalized care for Guests
• Treating all Guests with honor, dignity and respect
• Displaying the Core 4
• Applying the HEARD Model when recovering Guests

• Delivering Great Food by:

  • Separating raw and ready-to-eat foods
  • Keeping hot foods hot and cold foods cold
  • Using date and label stickers consistently
  • Following the recipes per Pathway procedures
  • Honoring all hold times
  • Using LEAN production systems

• Providing Fast & Accurate Service by:

  • Working with a sense of urgency
  • Confirming orders
  • Double checking bags
  • Providing all needed and requested items
  • Maintaining two-way communication

(for the Kitchen / Back of the House position)

• Serve in the Kitchen by making real food by hand
• Filet, grill, bread, and assemble our fresh chicken products
• Wash, chop, bake, and assemble side items
• Prepare food safely and efficiently
• Perform quality, time, and temperature checks
• Clean and sanitize equipment and work area, wash dishes
• Stock and rotate food inventory to prepare for the next shift
• Report to Team Leader and follow instructions
• Contribute to our fast-paced, high-energy environment
• Provide excellent quality food service to our guests

• Ability to work in a fast-paced, team-oriented environment
• Provide excellent customer service by looking guests in the eye, smiling, and engaging in encouraging conversations
• Experience in the kitchen or customer service preferred
• Willing and able to work in a physically demanding role (including the ability to lift up to 50lbs., work on feet for several hours, etc.)
• Be 16 years of age or older

For all Team Member positions: Maintaining a Clean & Safe Environment by:

• Abiding by the Restaurant Health Policy
• Following Appearance and Apparel Standards
• Washing hands frequently and changing gloves between tasks
• Removing trash and clutter
• Finding and fixing safety hazards
• Cleaning, sanitizing, and disinfecting

Skills & Requirements

Full-Time Team Members must meet the following requirements:

• Positive attitude
• Exhibit the Core 4 with the Guest and team
• Teamwork
• Average at least 35 hours per week over a three-month period
• Available to work 5:45 AM to 2:00 PM, 11:00 AM to 8:00 PM, or 2:00 PM to 11:00 PM at least 5 days per week, including Friday and Saturday
• Be 16 years of age or older
• Ability yo lift up to 50 pounds
• Ability to work in extreme temperatures for extended periods of time
• Ability to stand for up to 8 hours at a time
• Must be able to use technology with ease and without help

Physical Abilities

- Be able to walk over seven hours a day while carrying up to 50 pounds

- Have the ability to stand, sit, walk, stoop, bend, reach, crouch and twist throughout the day

- Work without the need for breaks of any kind for at least 2 hours at a time

- Tolerate high levels of heat exposure for extended periods of time

- Ability to lift up to 50 pounds

- Ability to stand for up to 8 hours

- Move with a high sense of urgency

- Climbing 4+ flights of stairs

- Balance while carrying items

- Quick reflexes and the ability to adapt to changing situations

- Walking and running short distances

- Endurance for repetitive tasks

- Agility in navigating tight spaces

Perks & Benefits

• Full Time = Greater than 32 hours per week.
• Health, Dental, Vision, Life
• 401K Contribution
• $10.00 daily food contribution.
• Remarkable Futures Scholarships – True Inspiration Scholarship ($25,000) or Leadership Scholarship ($1,000 or $2,500).