Team Member - Flying Ace Express Car Wash

Express Wash Concepts LLC; Kentucky; On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Pay increases tied to training

Recognition programs

Unlimited Wash Club membership

401(k) with company match up to 4%

Paid vacation

Job summary

Express Wash Concepts LLC is seeking a Team Member at Flying Ace Express Car Wash in Cincinnati, Ohio. This role starts at $15.00/hour and emphasizes delivering fast, eco-friendly services, maintaining high customer service standards while providing opportunities for advancement in an award-winning environment.

Responsibilities include customer engagement, upselling wash packages, and ensuring quality control while working in all weather conditions. Flexibility in hours and a positive approach are essential.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.

Responsibilities

• Provide exceptional customer service and upsell services to customers.
• Maintain quality assurance through accurate checks.
• Actively engage with customers pre/post wash to ensure satisfaction.

Skills

Customer Service

Sales Skills

Communication

Ability to Work Outdoors

Teamwork

Education

High school diploma or equivalent

Job description

Location: 7730 Brandt Pike, Huber Heights, Ohio, 45424

Job Overview

Ready to turn a job into a career? Join Express Wash Concepts as a Team Member at Flying Ace Express Car Wash. Starting at $15.00/hour, the role offers opportunities to advance and succeed within a fast‑growing, award‑winning company. The position focuses on delivering fast, eco‑friendly services with exceptional customer care and community partnership.

Responsibilities

• Provide exceptional customer service and focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers.
• Educate customers on the benefits of our Unlimited Wash Club.
• Greet and exceed customer expectations through long‑lasting first impressions.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Comply with all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Understand and operate basic functional retail equipment (computer, POS, etc.).
• Pitch our membership when interacting with new customers.
• Learn the wash process and equipment to expand knowledge base.
• Perform other related duties as required and assigned.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast‑paced environment.
• Work outdoors in all weather conditions.
• Lift up to 25lbs. consistently and up to 50lbs. occasionally.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear required safety equipment.

Benefits

• Pay increases tied to training and skill development.
• Recognition programs.
• Ongoing training and professional development.
• Unlimited Wash Club membership.
• 50% off retail items.
• Company‑provided uniforms.
• Paid vacation (per Employee Manual).
• 401(k) with company match up to 4%.
• Educational reimbursement.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.