Team Leader - Flying Ace Express Car Wash

Express Wash Concepts LLC; Dayton (KY); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Continuous training and development opportunities

401(k) plan with company match

Unlimited Wash Club Membership

Supplied uniforms

Paid vacation

Educational reimbursement

Supportive team environment

Job summary

Express Wash Concepts LLC is seeking a Team Leader for Flying Ace Express Car Wash in Dayton, Kentucky. The role involves supporting facility operations, delivering exceptional customer service, and leading the team to achieve service excellence.

Candidates must possess a high school diploma or equivalent, with previous customer service experience being a plus. The position offers a starting pay of $17.50 per hour, along with continuous training and various benefits.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or sales experience preferred.
• Ability to work flexible hours, including weekends.

Responsibilities

• Support the facility operations and ensure high-quality service.
• Provide outstanding customer service and boost sales growth.
• Lead the team to exceed service standards.

Skills

Customer service experience

Sales skills

Positive attitude

Leadership

Education

High school diploma or equivalent

Job description

Location: 3200 Seajay Dr, Dayton, Ohio, 45430

We are looking for a Team Leader to join Flying Ace Express Car Wash, part of Express Wash Concepts. The role starts at $17.50 per hour.

Why You’ll Love Working Here

• Continuous training and development opportunities
• 401(k) plan with a company match of up to 4%
• Unlimited Wash Club Membership
• Supplied uniforms
• Paid vacation
• Educational reimbursement
• Supportive team environment with coaching and celebrating wins
• Opportunities to give back through community partnerships and EWC Cares

Responsibilities

• Support the site’s facility and operations responsibilities.
• Deliver outstanding customer service and boost sales growth.
• Uphold stringent quality standards and conduct quality control checks.
• Greet customers with a lasting first impression.
• Educate customers about the benefits of Unlimited Wash Club.
• Engage customers pre‑ and post‑wash to ensure 100% satisfaction.
• Lead the team to exceed service standards and sustain high‑quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.

Work Environment and Physical Demands

• Required to stand and move throughout the site for the entire shift.
• Must work on your feet for an entire shift in a fast‑paced environment.
• Ability to work outside in all weather conditions.
• Ability to lift 25 lbs.

Equal Employment Opportunity

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.